Cannot delete files in the folder empty my RoboHelp projects.

RoboHelp 2015 (

Cannot delete empty folders. I get an error message "cannot find this item. Tried to remove from the project manager, Explorer and BACK.

He eventually managed to delete this folder. I had to go back and find the hidden folder and delete it. BACK in fact my headache. I have used FileZilla because our company does not allow us to install whatever it is untrusted. I believe RoboHelp must do something under the covers and was a reference to that folder that I couldn't find.

Tags: Adobe

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    I now need to mention an incident b4 I started the process of solving problems today. I felt that you needed some context b4 I mention this. I had tried to cut a folder that contains 33 files and 6 records. The six files contained two subfolders whose combined total content contained 28 photos - a mixture of mp4, JPEG and mp3 - for a total of 61 files in the parent folder, I tried to cut and paste. I tried to paste the folder parent on my external hard drive. He started at the cut and paste normally 7.04 GB and towards the end, I got the message

    "Cannot perform this action because the folder or the file is open in another program

    Close the folder or file, and then try again.

    He was unable to finish when I clicked on Try Again, and I had to cancel out. However, he had removed all but one of the folders containing three files and it was not pasted into the new location. They were gone. I did a search on Win for some of the names of known files in this folder, and none appeared. Fortunately I had them on a second external drive. I plugged it to restore files, and of course that means more open task Mgr, ending explorer.exe and reopen in order to restore the files that explore had lost.

    After my results displayed above two rounds of by using a clean boot and selective startup, you can see that it is very difficult to actually diagnose the problem because it happens inconsistently. It is also very time consuming and very, very, very, very, very frustrating.

    I decided to try the method of disabling "just" thumb caching in the registry according to the advice of Robert P in the thread quotes. He said that I should go to Start > Run > gpedit.msc and "disable implementing caching thumbnails in hidden thumbs.db files" that was published of course in OK Win 7 > files, folders, and storage of the Microsoft Community forum. So I typed gpedit.msc in the search bar, and there was no instance of gpedit.msc, only setup.exe, I had to take was to gpedit.msc.  I installed it and after installation I typed again and he has not yet posted. So I rebooted. Restarted it showed up. When I went to run gpedit.msc, he brought to the top of the window with the error message group policy "MMC could not create the snap" when I looked up this article in the Microsoft Community, I found the link to the Win 7 forum, where the Star NIthyananda reported community
    "Gpedit.msc is not available in Windows 7 Home premium.  Discussion here:

    He then mentioned

    "If you want to disable caching of thumbnails, you can access the registry editor and go to changing the location according to the value [note: its mine incorrect grammatical syntax and not]".

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\DisableThumbnailCache ".

    with no information on how actually access HKEY_CURRENT_USER

    I found the appropriate information on how to access the registry in Win 7 running regedit, with information on how to navigate to the appropriate location in the registry to disable the thumbnail cache


    but there is no entry "DisableThumbnailCache.

    I researched and found that you can add it in

    I downloaded the Disable_Thumbnail_Cache.reg file. After running Disable_Thumbnail_Cache.reg to merge it into the registry, I then returned to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\

    and yet, there was no entry on DisableThumbnailCache

    The second method mentioned in

    has been to access via the Group Policy Editor

    I searched for the Group Policy Editor in Windows 7 search bar and it showed three entries

    A folder titled "for Windows 7 Group Policy Editor.

    a zip file named "".


    The "Group policy for Windows 7 Editor" folder contained just the same two files listed below it

    So, I went ahead and ran the setup.exe and then restarted. After the reboot, I did a new search for the Group Policy Editor and he grew up just three results.

    I went back on the WindowsSeven Forum and found advice in the thread

    Title: how to open the local Group Policy Editor in Windows 7

    The tips were:

    To search for a group policy or the registry key, value, etc., see:

    Political research group

    The link above leads to:

    "The GPS is going to move to a new end area January!

    You will be redirected in 15 seconds! »

    I waited about 3 minutes and it went nowhere, so I clicked on the http link and he grew up:

    GetCategoryDependencies() - 500ServerError

    This is where I could and I am now. And I can't "simply" disable caching of thumbnails. Can I return to my workspace and all simply continue with the editing work that I do, which is to cut, or -copy-paste and or delete files that I advance in my workflow. I can't do it without opening task and then Bishop ending and re-open explorer.exe for each order, I want to achieve.

    At this point now a few hours later including writing this message, I think that a new facility would be easier, more rapid and less headaches but that will solve the problem?

    Sense my frustration?  If this is not the case, let me make it clear. It's extremely frustrating. Why Windows doesn't have a fix for this is an error permanently?

    It was mentioned in the original thread that I cited that it would be better to start a new thread and continue to add my comment to the answers already posted 138. This problem has plagued me for months. Please notify

    As you have tried many fixes and changes to the registry, I suspect that your only option is a clean installation

    And having done so don't try not to cut/copy anything other than the data in the files in libraries in any other player. Copy of records of the victory Road will result in the registry locations becoming screwed.

    And if you really need locate the lbraries on another drive will redirect the location of other libraries that animate

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    Format will not remove the firmware, which is the operating system of the Sansa. It removes only the content that you have added. It will go back to what it was when it was new out of the box.

    MTP does not matter if you have never used it. The ghost album can be just a list remains in your database file. Nevertheless, we must get rid of this corrupt file, so Format is probably your best option.

    For what it's worth, to connect with the PSG, your computer needs Windows Media Player 10 or 11 is installed. XP comes with WMP 9, so he will not see the Sansa in MTP mode. unless you have updated.

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    Hello, we receive the following in Microsoft Windows 7:Folder in use error message, action cannot be completed because the folder or file is open in a different programClose the folder and try again. in fact, this problem occurs if we tried to copy, delete or rename folders or files on the server files (shared folder), if we sometimes we can do. For example, I tried to create a new folder or copy files on the file server (shared folder) 'I have all the permissions', then if I want to rename this file or delete it, I receive the high error. I did some research and found this Microsoft Support article:, but it only applies to the Win 2008 and Vista (not for Win 7), but I install the fix on Win 7 and still have the same question. If he like adviseThanks & Best looks best regards - Abduljalil Abolzahab Technical Specialist - Microsoft technical support Forum:

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