Cannot delete the mail on macbook pro

Cannot delete messages on the book of mac pro using the El captain. Get the error code ("173703.emlx" could not be copied into 'Messages', because an item with the same name already exists.)

Hi sarah113,

I understand that you have had some problems recently with removal of mail on your MacBook Pro. I know it's important to have control over your data, so I'm happy to help you.

Do you get this error when deleting your messages?

We will rebuild your mailboxes so that Mail knows what messages it must continue to work with. This article describes how to:

Mail for Mac: rebuild the mailboxes

Select a mailbox in the Mail sidebar, then choose BALL > rebuild.

To do this in a box the mailbox that contains a message that gives you this error.

Thank you for using communities Support from Apple. See you soon!

Tags: Mac OS & System Software

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