Cannot delete the queue on Mac

Somehow I 428 "somethings" with the same title in the print queue on my HP3210 all-in-one printer.  I am running Mac OS 10.9.  I unplugged, shut down, restarted... nothing will get rid of the queue.

Can someone tell me how to get back in operation with this printer?

Thank you!

Hi @drdlh ,

I see that you are having problems of elimination of jobs in the queue. I would like to help you today.

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click on the Apple icon and then click on System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

Try to print again.

If you need help, let me know.

Have a wonderful weekend!
Thank you.

Tags: HP Printers

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