Cannot delete the unknown Microsoft account

every time I have upload stuff in the store, I always get a Microsoft account which is not mine and cannot be removed

Hello Mona,.

I would like to know some information about the problem so that we can help you better.

You receive an error message when you try to remove the Microsoft account unknown?

Thank you for details on the issue.

I also know that the inconvenience you are experiencing due to problem of account Microsoft. I will definitely help you.

This problem can occur because of incorrect or damaged Microsoft account settings.

I suggest you to run troubleshooting Microsoft accounts and check if it helps.
See this link:
http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Please also see this wiki article and check.
Reference:
How to troubleshoot the Microsoft account issues
https://social.technet.Microsoft.com/wiki/contents/articles/13976.how-to-troubleshoot-Microsoft-account-issues.aspx

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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