Cannot download and install programssince a corruption of important files... explore 8 is an example

I had an incident that caused the corruptions of important files and loss of some programs. I was previously using Internet Explorer 8 and now IE7.  When I try to download and install IE8, it blocks the download, runs for hours without having to download anything. Other programs are also not download... arrive almost at the end, they never end. Very frustrating.  Maybe it has more to do with the installer?


  1. You did any recent changes?

I suggest you to follow these steps and check if that helps:

Method 1:
Try to run the scan on the computer online and check if it helps:

Method 2:
Try to perform the clean boot and check if it helps:

NOTE: When you are finished troubleshooting, make sure that restore you the computer mode normal startup such as suggested in step 7 of the above article.

Method 3:
If you have problems installing programs, then run this fixit and check if that helps:

It will be useful.

Tags: Windows

Similar Questions

  • We had to install a new hard drive.  I installed CS5 - no problem, but cannot download and install CS6.  Can you help me?

    We had to install a new hard drive.  I installed CS5 - no problem, but cannot download and install CS6.  Can you help me?


    You can check the above troubleshooting steps:

    Let us know if this helps!

  • Laptop Energy Star - 15r210ne: cannot download and install updates with HPSA

    It is a new old laptop in a few months. HPSA shows that there are many upgrades available, but when I try to update, just HPSA created restore point and connects with the HP servers only. Do not download or installation. As noted other support information, I checked the version HPSA and shows that it is the last (7-6-31-30). I downloaded and installed the updates of the last few months back from other countries before moving on to the India. Y at - it no sectoral implemented is necessary?


    Thanks for posting in the Forum from HP Support.

    Have you tried to reinstall the program?

    -Uninstall HP Support Assistant

    -Restart the computer (restart, stop and then restart - just restart)

    -Download and reinstall the software

    You say that the program does not install updates? Error messages?

    Internet connection is present?

    What updates you see are listed for download?

  • Cannot download and install KB2656353

    How can I get this software to install?  Get this message every day, but no indication of how to go beyond this:

    Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista and Windows Server 2008 x 86 (KB2656353)

    Thank you!

    Hi again,

    Tried method 2 and that or the fact that I downloaded and installed KB867460 (.NET 1.1 SP1) solved my problem.  After a reboot, run only Windows Update again and the software loading finally.

    Thanks for your help!

    MR. V

  • Cannot download and install programs or well they will not start when it is installed

    In the past two months all of a sudden some programs no longer work and I can't install new programs.

    Ex 1 that I downloaded and installed SKYPE and used it no problem, now I can't open it for use on my computer. If someone calls me, I can access and use it.

    Ex 2, I can not install the Blackberry connection on the computer. I can download the program on my counter top, it starts the installation and then installs.

    I did a restore on the computer last night to to back to September when things worked. This did not help?


    1. have you made changes on the computer recently?
    2. do you get an error message when you try to install the Blackberry connection?

    It is possible that another installed 3rd party program or application is causing the conflict with this installation. Also launch Skype on own startup and check.
    You need to perform a clean boot to find the program that is causing and then disable or remove.
    How to configure Windows XP to start in a "clean boot" State
    Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Cannot download and install applications on Win 7 64 bit

    I am running Windows 7 Home Premium 64-bit.  I can not successfully download and install all applications using IE 9.  First of all, I get a warning that it is not a common software (even for programs commonly downloaded as Win Zip).  Then when I save it, what is saved is considerably lower that we shouldn't.  When I try to launch the installation software, it tells me that he is not a Win32 application (which is meaningless to me as WinZip is 64-bit compatible).  In this case no matter what I try to download and install.  On the other hand, Windows is able to download and install its own updates.  I saw that another son on this but no answers that were useful, can anyone help?

    I have Norton, but it was turned off.  However, I failed to mention an important detail.  This resulted in Windows 7 run on a virtual machine (Parallels).  I talked to Parallels support and they had me change a setup that seems to have solved the problem.  Thank you for your efforts and sorry for being incomplete in my messages.

  • Why my computer cannot download and install the driver for the SM Bus controller? And what is?

    My computer has detected a SM Bus controller and a couple of USB controllers, but they have not installed the drivers. When I try to do, the computer does not find. What should do the SM Bus controller and why now creates so many problems?


    What is the brand and model of the computer?

    The "SM Bus controller (System Management)" part of the system chipset. The software for it is very important for the proper functioning of the system. SM Bus is used in personal computers and servers to low speed, system management communications.

    I suggest you to download and install the latest drivers for your Windows 7 computer from the manufacturer's website.

    Good day!

  • Cannot download and install the latest version of Flash...

    I tried several times to download and install the latest version of Flash player. He said that it is downloaded, me shows that it is installing, then, when I click on "Finish", it takes me to a site that says "step 3 of 3", but is otherwise empty.» I still see an error message on Web sites that require Flash; the error message tells me that Flash is obsolete. Don't know how this is possible, since I just (supposedly) downloaded and installed the latest version from the website. I scoured through all the troubleshooting steps on the Adobe site, without success. It is quite frustrating. What can I do else?

    How to do a 'clean' Flash Player installation in Mac OS X

  • Cannot download and install Windows updates

    I was unable to download the updates since I have updated more than 2 weeks ago, hangs on the installation of the updates and refuses to go further, I tried to install one or two at a time but still the same. I have now 239 updates need to be installed.  Thanks in advance for your help. Charles

    Hello Charles,

    I would like to know some information about the problem so that we can help you better.

    You receive all code or an error message when you try to check the updates?

    Thank you for details on the issue.

    I also know that the inconvenience that you are experiencing due to Windows Update problem. I will definitely help you.

    This problem may occur because of corrupted Windows Update files and the settings.

    Apart from the suggestions made by Gerry C J Cornell, I suggest you run this Microsoft fixit and check if that helps.

    For reference:

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • don't receive email from TB to check my email, cannot download and install Tb on new computer catch 22

    New computer April 14, died in May. A new computer and cannot download TB machining with password. BUT e-mail sent from TB to me to check my email address do not get in my Yahoo mail, normal or spam. SO I can't follow the directions for the new password. Yahoo mail works well when I am on Yahoo, but I want to get TB back so that I can have my old folders of e-mail and address book etc.

    No idea where you try to get the Thunderbird program, but there is no password, no email verification. Use the official site and get the software.

  • Cannot download and install

    It's decently infuriating to achieve the signing and using these forums for a problem that I can't solve the problems. Help pages for all forms of the default value from Adobe and Firefox are about as useful as waste collection and sat for years. For some reason, my Flash Player decided to stop working. In Firefox, the plug-in is forced to run not because it is obsolete. In the Firefox plug-in Manager, options ask to activate and to never activate are no longer available for me. Always activate continuously in gray, I do not know why. When I try to update Flash Player via the Adobe Web site, the configuration of installation for starts to download the update, but stop about 40 to 50% of the download and claims a failed installation took place and let me to try to resolve the problem, or start over. I deleted all versions of Flash Player, Shockwave, and even the AIR of my PC. I'm running on Windows XP. I am now unable to even put Flash Player on my PC.

    Hi Lahku,

    I thank very you much for providing the detailed log file.  I see an error and sent logs to the team that manages the online installation program.  If you used the Installer pwillener attached to their position, you should have the latest version of Flash Player installed on your system (  If you have not installed (he was released earlier this morning and it is possible has always displayed when you downloaded the Installer) download the installer again (using the pwillener link provided) and upgrade to



  • Bad having to download and install Adobe Flash Player in Windows Internet Explorer 11 8.1

    I tried several times to download the flash player on the Adobe site with repeated failure. The Web site automatically goes to the help/support pages and won't let me download the flash player at all. So I run the troubleshooters it gives you and one tells me that needs Flash Player active, the active x filter in or I need to update the version that is installed. Make sure that the flash player is on and filter ActiveX is disabled. Then proceed to check the current version to see if she needs update and after the execution of the system check to see if I need an update I'm told that the installer IS NOT Flash player on my laptop. Only where the problem arises because the Adobe Web site will not let me access the page flash player so that I can download and then install it on my laptop... Someone please HELP me understand the problem here?

    Hi jethro469,

    Microsoft integrates Flash Player in Internet Explorer on Windows 8.1 and updates are distributed by Microsoft via Windows Update.  You can also download the installer of Microsoft Update from the link displayed at the bottom of the Flash Player issues. Windows 8 page.



  • Cannot download and install the capture card

    I have 2 computers. I like to use grabber and quite downloaded just now and it works very well. \
    I have a new laptop to windows 7 and I cannont download/install the grabber.

    The extension has: works with Firefox 1.5 - 10.* , so it should work with your Firefox 3.6.x version and the current version of Firefox 9.

    Currently, I see a very slow response with the download of this extension. I clicked several times because nothing happened and now I need to cancel all. So, you might want to give him another chance in the case where a timeout is exceeded.

    The maxVersion property as encoded in the install.RDF is 4.0. *, so that your version of Firefox 3.6.25 does not require a verification of the compatibility to install it, but Firefox 9 needs to do.

  • Cannot download and install the update for Adobe reader + dongle mobile vodafone

    I have a problem downloading update for Adobe reader + dongle to wide band mobile vodafone. I get the message as follows
    Install the windows service could not be accessed. This can happen if windows is not installed correctly.
    I just bought ultrabook with windows 7.

    Take a look at this MS article knowledge base:

    Error to the Windows install Service could not be accessed when you install or update programs on Windows 7 or Windows Vista ++

    This isn't problem laptop Toshiba but system... then visit forum of Microsoft and the knowledge base for more details.

  • Satellite L670 - 14K - cannot download and install driver WLAN

    I formatted my pc with Windows 7 64-bit and Windows update can't find a driver and I can't download it from the Toshiba site. It redirects me to another page and do not access it.

    The site is Can someone give me a link or something to install this driver.

    Hey Buddy,

    > I can't download it from the Toshiba site.
    Maybe it s temporary server issues so you should test a few hours later, but generally the Toshiba WLAN Portal is still available.

    Anyway, if you have an Intel WLAN card for example, you can download it on the Intel page directly ( or Realtek (

Maybe you are looking for