Cannot download e-mail attachments.

I have Windows vista and sent pictures of my smartphone to my email so that I can download them to my computer. I was able to do it without problem, but today it will not download. I click it and it says connection at the top left with the blue disk of spinning, but it never connects and it acts as if I never clicked on anything whatsoever. Technical support wants $99 for "remedy". Help!?

I don't know why the move into a new House would make a difference. I was hoping that you could see the picture. Then you can right click it and save as.
 
I don't know if it's a question of WinMail or something else, but try to compact and repair the database and see if that helps.
 
 
 
 

Tags: Windows

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