Cannot download the app updates nor new apps
Hello, I have a day of original launch Palm Pre (Sprint). All settings are always the factory settings, and I did no changes (preware, homebrew apps, etc.). Starting from 02/05/10, I am unable to download the app updates but also to download new applications. Download status/progress indicator appears, but never made any real progress even let it sit overnite. I have both a strong WiFi connection & EV, so there should not be a connectivity issue. I deleted files suggest that there may be a problem of space/memory (music removed files and delete many rarely used applications) and restarted the phone several times but not joy.
Someone else knows it? Is this a known issue? Can anyone recommend a fix for this problem purdy please?
Thanks for any help in advance!
I love my Sprint pre! I look forward to the next generation of WebOS phones for the Sprint network.
@cujoq37:
If you have restarted your device and are unable to download the updates, I would recommend a partial erasure. This will make you sign in your profile and you should be able to download the updates right here.
Alternatively, if you are currently on any lower software version 1.3.51, you may consider to download the webOS Doctor from our Web site at www.palm.com/rom . This is because some customers have reported enforcement problems after ignoring several updates. Others have no problem with updates like this to jump.
Either of these solutions, you will have to 1.4.1.1, and when you register in your profile, contacts and other PIM data will restore your device.
Hope this helps,
TreoAide
Tags: HP Tablets
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