Cannot download the purchased EBook using the ADE

Hello, I bought an EBook on the internet today, and this Ebook required ADE. So I downloaded ADE and allowed my computer too after creating my ID Adobe (which I also used to log in this forum.

The problem is that even if my payment has been processed and the sellers website which brings me to a download page when I right click to DOWNLOAD it gives me the option to save the file on my computer. However, when I save the file it is not the Ebook that is saved. Instead, there is a file named 'URLLink' file Type is 'ADOBE CONTENT SERVER MESSAGE '. When I right click on this file, it gives me the opportunity to OPEN WITH ADE. When I select this option, I get the following error message:

License get error
Server communication problem: E_ADEPT_IO

I have not changed my CLOCK time. Also, I disabled my Firewall.

But still can't download. The seller tells me that they are unable to refund my money since the problem is with my computer!

Any suggestions or ideas? Help, please. Thank you.

If you able to download content from Adobe sample library, but not from the library that you bought, and then unfortunately your best bet will be to contact the Bookstore (I say unfortunately, because although I hope that wrong, I feel the beginning of a run around you).

Tags: Adobe

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