Cannot download Windows Media Player 10, stuck to the validation page.

Hello. I have Windows XP Media Center Edition Version 2002 Service Pack 2 and I have a problem with the download of Windows Media Player 10 or 11. It would require me to validate my windows if it is authentic and I'm stuck at the time, I'm not able to see the progress of the validation and it is not letting me through it. Because of this I am not able to install Windows Media Player. Please help me on this.

Thank you!

Hello

I suggest you to see these steps:

Step 1:

You need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

Step 2:

I suggest you to disable any program of security on your computer and check if it solves the problem.
After reviewing the question you must reactivate the security on your computer program.
 
Note: Run the computer without antivirus software or firewall is a potential threat to the computer; Be sure to activate security software after completing the troubleshooting steps and after identifying the problem.

Tags: Windows

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