Cannot find CD/DVD drivers in Device Manager.

Hey guys I'm from Norway, after I upgraded my PC to windows 8 to 8.1 I lost CD/DVD drivers. I have HADD to downgrade to windows 8 but still can not find them, even if there are no worng with them before when I was using 8.

I saw that they have even disappeared from the Device Manager. I used of many pilot softway finder, but not one of them worked, I even unplugged the station the pc cd/dvd and pluged in there but still my pc can't recognize it.

It's funny that it reads only DVDs of system boot and I don't want to start recovery.

my PC model is, CQ5121SC, 32-bit

Hello:

Please see if one of the steps in resolution on the link below is a help (try the 2 and 3).

http://support.Microsoft.com/kb/314060

Tags: HP Desktops

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