Cannot find HP printer after reset printers on Air

I hope someone here can help or has had the same problem.

I recently got a new printer wireless HP Envy 5660.  Everything worked find when installing, it finds the printer on the network, and he added with the scan function.  During the last part of the installation, I had battery problems and he stopped (later I realized, it didn't matter because it was for registration and other things that could be done later).

Since I thought I had to redo the installation, I thought I would start from scratch.  I deleted the printer (who also had the function of scan displays on the screen of the Mac printer) and redone the installation.  Now after installation configurations the password on the printer wireless, it is said that the wireless settings have been saved, but could not find my printer on the network.

I've searched the forums and I tried everything I could find:
• Reset the printers on the MAC
• Restore the default settings of the printer
• Reinstall the drivers both Apple and HP
• Restored from a Time Machine backup
• Turn off the printer, router and computer
• To repair the hard drive
• Other stuff I probably forgot

I can add the printer as an IP printer, but then I do not have the scan of the Mac function.

I know that it worked perfectly before because when I installed it the first time it was on the Mac with printing and scanning.  To make sure that it wasn't the printer or the network, I went to another Mac and clicked on the button Add Printer printers, and wireless printer has been found on the same network and installed with the scan function.

If anyone has any idea, please let me know because I really need the scan function.

It could be something with the change in network or Hello after resetting the printers that does not show the previous printers in the network?

May be corrupted printer preferences given that you have installed the drivers both Apple and HP. It is not necessary to do both.

Open the Finder.

In the Finder menu bar, click go > go to folder

Now type or copy paste the following text:

~/Library/preferences/com. Apple.Print.Add.plist

Click OK, and then place the com.apple.print.add.plist file in the trash.

Restart your Mac and your printer to test.

Tags: Mac OS & System Software

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