Cannot find key product and totally frustrated after having been transmitted by billy Jack on phone calls...

Hello

I had to restore my computer lately, and now it does not allow me in windows at all.  She asks for the product key - I have a product key but it says it is incorrect...
I don't know what software I had, it was pretty old - xp or 2003... But the phone in Microsoft people were just passing me the one to the other... Can anyone help, and probably Microsoft should have a record of all the software that I have purchased and registered...
I have two product keys I can find - one is a yellow sticker on the cd case, the other is on the back of the cardboard for Microsoft works suite 2003, white label cover.
Help, please... I can't back up my phone or my iPad now, or get into iTunes, and I have decades of data on the computer.
Martha
I had to restore my computer lately, and now it does not allow me in windows at all.  She asks for the product key - I have a product key but it says it is incorrect...
I don't know what software I had, it was pretty old - xp or 2003... But the phone in Microsoft people were just passing me the one to the other... Can anyone help, and probably Microsoft should have a record of all the software that I have purchased and registered...
I have two product keys I can find - one is a yellow sticker on the cd case, the other is on the back of the cardboard for Microsoft works suite 2003, white label cover.
Help, please... I can't back up my phone or my iPad now, or get into iTunes, and I have decades of data on the computer.
Martha

How did you restore the computer (method)?  This is a system like Dell, HP, Lenovo, gateway, etc. ?

If it's a system like that--and it came pre-installed with any operating system you restored to you and used their method to restore the system to factory settings - your support comes from them, not Microsoft.

The product key for the operating system, if any, should be (in the case of the situation I described) on a sticker on the computer itself.  It would look like the flashing of modes of action here )<-- that="" is="" a="" link,="" click="" on="">

However, without knowing more (like the specific operating system, how you restored it, why you restored, etc)-probably not able to help much more than that.

However, I can tell you (after reading: "I have years of data on the computer") you don't probably more - not if you ended up doing a destructive restore of the computer operating system.  Likely * everything * went that you took the trouble to backup to external media before "find you" your computer.  Backups - always King.

Tags: Windows

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