Cannot find missing plugin, online banking services no longer works

As of May 29, 2013, can no longer use Barclays banking by Internet on Firefox. I visit http://www.barclayscorporate.com/bit/ , then click on Login (Business Internet banking), to get to
https://ibank1.bib.Barclays.com/logon/
If I then click to connect, I get a message "additional Plugins are required to run all the media on this page.
By clicking on "Install missing plugins" find no lack.,.
I have updated Windows, checked manually in Firefox missing plugin, restarted, cleared cache and cookies, verified that Cookies are enabled, etc..
I use a card reader to access the Internet banking services.
Currently, the result is that I have to use IE for Internet banking

Hello, in case the plugin disappeared after you have updated firefox to version 21 please try this: enter Subject: config in the bar firefox address (confirm the message information where it appears) & search for the preference named plugins.load_appdir_plugins. Double-click it and change its value to true (a restart of the browser may be needed later for the change to take effect).

some information on the issue are explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

Tags: Firefox

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