Cannot follow the directions to learn how to fix a corrupt exactly user profile.

When I followed the following instructions;

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

I can do everything through the seven step but when I do extra files that would appear under the folders do not appear.  To get these files to appear I have to open windows explore and go to tools > folder options > view and uncheck "Hide protected files of the operating system (recommended).

I can then follow the seven-eleven steps and everything seems to work OK.  But it leaves me curious to know what may be wrong.

Any ideas?

You say that you have completed all the steps until step 7...

Step 5 tells you to 'clear the Hide protected operating system files check box... "- so you should have already passed this check box in step 5 and I don't understand why you have to clear the box still in step 7 to see the files.

If you are copy and paste all the files except ntuser.dat, ntuser.dat.log and ntuser.ini by following the instructions in step 7, then you do it right.

HTH,

JW

Tags: Windows

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