Cannot get any browser to view a web page.

Vista problem - dns related navigation

I am running Vista on a laptop computer with connection mobile broadband and a standard dial-up connection. I connect directly to the internet and have no router or other devices on the network. I'm having a problem getting any browser to operate. IE 9 says that it cannot display the web page, and Chrome gives me a dns error message. I can ping to a numeric ip address, but I can't ping an address like www.google.com.

What I tried:

I ran two different anti-virus programs to check the virus. None have been found.

I reset IE 9.

Checked to see if the connection has been put in place in order to get the dns settings automatically and when this does not work, I tried to manually enter the IP addresses of known dns servers. It didn't work either so I went back to the automatic selection.

I have disabled all programs to determine if there was a conflict from starting.

I emptied the dns cache and reset winsock.

I have reset TCP/IP according to the instructions I found on this site.

I removed all anti-virus programs, thinking we could have a hidden firewall that was blocking me.

None of this solves the problem. I ran ipconfig/all and there's ip address for dns servers.

I'm puzzled. This problem occurred when I installed a program to dial for my dial-up service. I uninstalled the program, but that has not solved the problem. Another fact that may or may not be relevant, is that I also lost all my printing capabilities (no printer approved and it will not let me install a).

Any help would be greatly appreciated because my computer is now almost useless.

Edit: I use the same ISP of this post (on another computer) so I know that the problem is not at the isp. I would also add that Windows diagnostics are not useful. He just tells me to connect a LAN cable. I would also add that I can actually use Skype so I know that I connect to the internet ok. nslookup works.

Hi WinVista007,
have you tried a system restore?
If you have a restore repointer forward this question comes up, I would say that that restoration. It causes makes it sound like some reg problems (but please don't use a reg cleaner)
Let us know what happens
B Eddie

Tags: Windows

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