Cannot get my headphones to work with windows media player. However, it works with Skype on the same system
hepatitis tried looking for help microsoft collaboration BT can't get help online. I formatted my laptop 2 weeks ago and since then my headphones did not work with windows media player 11, although it plays on Skype on the same computer. any help?
Hi famo10,
(1) you get an error message?
(2) is limited to Windows Media Player?
(3) did you try Windows Media Player audio playback on the speakers?
Method 1: Make sure that the Windows Media Player volume settings are properly adjusted and its volume is not muted. Now try to play different audio and video files and check if you can hear audio through headphones
Method 2: Run the fixit available in the link below and check if that makes a difference
Diagnose and automatically repair audio playback problems
http://support.Microsoft.com/mats/NO_SOUND/en-us?EntryPoint=lightbox
Method 3: You can follow the steps mentioned in the link below
How can I stop my music skip or break down when I play?
Thanks and greetings
Ajay K
Microsoft Answers Support Engineer
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Tags: Windows
Similar Questions
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Windows Media Player
No matter what I try to play, I get this message, "Windows Media Player has encountered a problem while playing the file." And the media player does not workReset the WMP.
Step by step instructions are given here: -.
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Original title: what is a possible cause for any audio?
Whenever I try to play any type of audio file I get the error message "Windows media player has encountered a problem while playing the file." All of my audio is disabled, no notification sound, no in his game. All audio drivers are up to date and when I try to diagnose the problem, he told me that there is no problems found. It also gives me this error message when you try to play video files or listen to internet radio on the media player.
Hello
If I understand correctly, you are facing problem with playback of the audio files in Windows Media Player. I would like to know more information on the issue, so that we can help you better.
1. have you made changes on the computer before this problem?
2. is it works much earlier?
Let us try the following methods and check if it works for you.
Method 1:
Run the troubleshooter in Windows Media Player.
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Method 2:
Try to re - register the files associated with Windows Media Player.
a. Click Start, type 'regsvr32 wmp.dll"without the quotes into the search option and press ENTER.
b. restart your computer later.
Also see the following Microsoft to issue his No. article.
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems
Please reply with the status of the issue, so that we can better help you.
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After you have configured my network using Windows media player player I can't play more than four tracks, then the reader falls asleep. What can I do to fix this problem.
Hello
Thank you for the question to Microsoft Community. I'll give my best to help you.
1. what operating system is installed on the computer?
2. the problem only occurs during playback of media via network?
3. don't you make changes to the computer before the show?
4. What is the accurate and complete error message you get?Method 1
I suggest you to run the fixit from the following link:Fix Windows Media Player video and other media or http://support.microsoft.com/mats/windows_media_player_diagnostic/ question library
Method 2:
I suggest to uninstall and reinstall Windows Media player, and check if that helps.
Uninstalling and reinstalling Windows Media Player:
Step 1: Turn off Windows Media Player:
a. go to start and in the search type 'Turn Windows has or not'.
b. click on "Turn Windows features on or off".
c. find multimedia and uncheck the brand in the face of Windows Media Player.
d. restart the computer
Step 2: Enable the Windows Media Player:
a. go to start and in the search type 'Turn Windows has or not'.
b. click on "Turn Windows features on or off".
c. find the multimedia functions and place a check mark in front of the Windows Media Player.
d. restart the computer.Turn on or off Windows features
http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off -
get the error message"Windows Media Player has encountered a problem while playing the file. "When you try to play videos on my memory card
Hello
1. What is the format of the video file you are trying to play?
2. do you have any third party audio or video codec installed?
Follow these methods.
Method 1: Run the troubleshooter in the Windows Media Player settings.
Troubleshooting looking for issues related to playback of audio and video files in the drive by checking its configuration and network parameters.
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-TroubleshooterMethod 2:
If you have installed any third-party codec or plug-in for Windows Media Player, uninstall them temporarily to check if they are causing the problem. -
Original title: unable to audio stream.
Unable to audio stream, "windows media player has encountered a problem when downloading the file. for further assistance, click web help' web help does not work, clicking web help does nothing (no response from program... a lot of negative response from me) stuck with the big pass... vista 64 bit... a lemon from the getgo... problem after problem...
Hi Joseph,
What is the file format of the file you are trying to download?
This problem normally occurs when the Media player could not play the file downloaded or not supported.
Method 1:
Step 1: Here is the list of the formats supported by Windows Media player file:
Information on the types of media files that supports Windows Media Player:
http://support.Microsoft.com/kb/316992
Note: See if the file format is in this list, if it is not there, you may need a third-party codec that can read the file.
Step 2: For more information about codecs, see article given:
Codecs: Frequently asked questions:
http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions
Warning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Method 2:
I also suggest you to run the Windows media player Fixit:
Solve the problems of Windows Media Player video and other media or library
http://support.Microsoft.com/mats/windows_media_player_diagnostic
Hope this information helps.
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Windows Media Player is not installed correctly. Reinstall the drive.
I am running XP Home and WMP v11. I get the following message when I try and play some files: "Windows Media Player is not installed correctly. Reinstall the drive.
In the past I had to go back to WMP 10 to 9 and reinstall when this happened, but when I triedthis method , this time it did not work and said that he could not uninstall.
The songs have played fine on WMP in the past and they are the ones I've owned for years rather than months.
I can't think that I changed something on the PC to save this change, but clearly I.
Any ideas?
Try to download and reinstall
http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=1d224714-e238-4E45-8668-5166114010ca
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"Windows Media Player has encountered a problem when burning the file to disk"?
"I ENCOUNTERD CE WHEN BURNING YEAR MP3 AUDIO CD AND NOW I wanted TO KNOW WHY IT WON'T WORK THAT IS THE CODE POPPING up" Windows Media Player has encountered a problem when burning the file to disk ' WHAT CAN BE THE PROBLEM
Hello MactabardX,
I try and remove Windows Media Player and then reinstall it.
Uninstalling and reinstalling Windows Media Player:
Step 1.
Uninstalling Windows Media Player:
1. go to start and in the search type "Turn Windows willing or not.
2. click on "Turn Windows features on or off".
3. search for multimedia and uncheck the brand in the face of Windows Media Player.
4 restart the computer
Step 2.
Reinstall Windows Media Player:
1. go to start and in the search type "Turn Windows willing or not.
2. click on "Turn Windows features on or off".
3. find the multimedia functions and place a check mark in front of the Windows Media Player.
4 restart the computer.If you encounter problems with Windows Media Player, try to use the Troubleshoot utility to see if that fixes the problem.
Open the troubleshooting Windows Media Player settings Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Click View all, and then click the Windows Media Player settings.
If the size of the .wmv files is too large, it can cause Windows Media Player to stop working.
I try and remove videos from Windows Media Player library and test to see if the size of the files could be a problem.
If please reply back and let us know if these steps helps.
Thank you
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Windows Media Player 11 continues to stream audio in the context of a video file even if I left the program. How to stop?
Hello
1 is there a problem with a particular video or videos?
2 did you change on your computer before this problem?
Follow the suggestions and see if it helps.
Method 1
a.Press CTRL + ALT + DELETE.
b.Click start the Task Manager.
c the process tab.
d.Click the process of wmplayer.exe.
e.Click end process and then click on complete the process.
Method 2
See the article and see if it helps.
File Readme for Windows Media Player 11 for Windows XP
http://Windows.Microsoft.com/en-us/Windows-XP/products/Windows-Media-Player/11/Readme
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In Windows Media Player 11, I would like to change the album art integrated for all the songs in an album while removing all previously used album art in advanced tag editor. My mP3 player only displays art on top of the list of advanced tag editor and WMP automatically puts most recent album on the background art. Is there a way to change this?
Hello
Try the following steps:
a. connect to the Internet.
b. open Windows Media Player.
c. click on the Library tab, and then go to the album you want to resolve.
d. right click on the album and then click on Find Album Info.
e. If you get an error message that says you must change your privacy settings before you can update media information, follow these steps: click on the Tools menu, click Options, click the Privacy tab, and then clear music update files by retrieving the news media from the Internet check box. Then, in the library, repeat the previous step.
See the following articles for more information:
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-change-album-art-in-Windows-Media-Player
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Windows Media Player has encountered a problem when downloading the file
Original title: Windows Media Player does not work
What this means: Windows Media Player has encountered a problem when downloading the file? and what do I do about it?
Johnny: What are your exact measurements that lead to the error message?
Temporary compensation Internet filed and the Cookies Internet Explorer could help.
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Why Windows Media Player won't allow me to save the playlist that I imported from iTunes?
I have iTunes (10.5) and Windows Media Player (not sure which version). I have all my music in iTunes and WMP and I want to copy my playlists from iTunes to WMP. I exported the playlist from iTunes and saved as a M3U file. I open the M3U file in WMP and opening perfectly on the right side of WMP, but it wont let me SAVE the playlist in WMP. I tried to drag the iTunes playlist WMP playlist files and it wouldn't let me. Any suggestions?
Hello
(1) have there been recent changes to the computer before the show?
(2) what exactly happens when you try to save the playlist?
(3) you get any error message?
(4) is the issue limited to the M3U file?
I suggest to follow the steps provided and check if it helps.
Method 1: Try to run the troubleshooting Windows Media Player settings Troubleshooter:
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Method 2: If the problem persists then clear database of Windows Media Player. To do this, follow these steps:
a. exit Windows Media Player.
b. for Windows 7: click Start, run, %LOCALAPPDATA%\Microsoft\Media Player and then click on OK.
c. Select all files in the folder, and then click delete on the file menu.
Note: You don't have to remove the folders that are in this folder.
d. restart Windows Media Player.
Note: Windows Media Player automatically rebuilds the database.
Hope this information is useful.
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Windows Media Player does not open on clicking on the icons.
Whenever I click the mouse icon on wmp looks like it's loading but that lasts only for a second, then nothing happens.
Original title: Windows Media Player opens!
Hi MayaKeane,
How you try to open the Windows Media Player?
Method 1-
See the steps in the article-
When I try to use Windows Media Player 11, the program does not start, or some UI elements are blank
Method 2-
I recommend you perform the clean boot.
Put your boot system to identify if third party applications or startup items are causing the problem. You must follow the steps in the article-How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: you must follow step 7 of article to return the computer to Normal startup after you perform the troubleshooting steps.
Hope this helps!
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Will not play WMV video files
I'm having a problem to play wmv. video files. I have windows vista. I can play music in Windows Media Player, but can not play any video, that is sent to me by e-mail. WMP crashes and give a message saying that Windows Media Player has encountered a problem while playing the file. For any additional help, click Help on the Web. I click web help and receive nothing. The drivers are up to date. Why I can't play videos? Thank you
Hello Henry Michael,.
Please relay the e-mail program you use. You can also try to save the file directly on your local computer, and then check if the file is being read correctly. If there has been any recent codec package installation, you can also try to temporarily uninstall the codec package and then check out the question.
Thank you
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When I click on a song in my library to play, an error message pops up saying "Windows Media Player is not installed correctly. Reinstall the drive.
I have not had this problem before and it happened the day directly after my computer went through an update of Windows.
A man ideas, please?
Hi again Tom
Windows has released a "remoteness" today update to remedy the situation (new update is kb3024777) so after installing it you can find out all is well again. (If not you could try the suggestion of fabien).
Regards R
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