Cannot get the cd for playback, starts up but no sound. HP Pavilion notebook computer g
Have you tried the resets etc. Said the media player does not work
Have you tried the resets etc. Said the media player does not work
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The following article might be worth a visit:
(982116) your CD or DVD drive is missing
or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
(Windows XP / Windows Vista / Windows 7)
Tags: Windows
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---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
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===============
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http://support.Microsoft.com/GP/cd_dvd_drive_problemsMethod 2.
Also, try the methods listed in the section below and check.
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http://support.Microsoft.com/kb/982116I hope this helps.Thank you, and in what concerns:
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
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Also, read the following article and check if that helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you thinkIf this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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