Cannot get UB FunKeys to work on my computer says not compatible

OK, so it is said that the ub funkeys is not compatible on my computer.  So I went to mattel. com and I downloaded the necessary software to make it work, but it keeps telling me that my hub is not connected when it is.  I downloaded something from mattel that is supposed to make the hub, but it does not work either it says that my version is not compatible.  My children really want to play this game.  Please help me.

Hi Mleepaschall,

1. what version of windows is installed on your computer?

Step 1

Try to install the game in compatibility mode and check if you are able to play.

Make older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
Step 2

Install the appropriate drivers for the hub patch program. Check out the link for more information below.

http://www.ubfunkeys.com/driver/troubleshoot.aspx

Contact Mattel before downloading
http://www.ubfunkeys.com/driver/troubleshoot.aspx

Bindu R - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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