Cannot install 2 important updates - unknown error: Code 80070026 and Code 26

For months now, I have tried to run updates for Vista Windows, but I get these two error codes. I thought I might have a virus that my antivirus regularly had not taken, I went to http://onecare.live.com/site/en-us/center/whatsnew.htm and performed a full scan. There are several issues, but they have been resolved. However, I can not always install updates and I get the same error codes. Any help?

Hi Sylvirblu,

Thank you for visiting Windows Vista Microsoft answers forum.

Please let us know about the updates are available for download and the failure with the error code 80070026.

I will suggest that you turn off the Antivirus software that is running on the computer and put the computer in a clean boot environment and then try to run the Windows updates, as in this case seems to be a conflict of third party software.

To perform a clean boot on a computer that is running Windows Vista, follow these steps:

1. click on start, type msconfig in the search box and press ENTER.

If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the check box load startup items.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

5. click on OK.

6. When you are prompted, click on restart.

7. after the computer starts, check if the problem is resolved.

If your problem is resolved, follow the procedure to determine what is causing the problem section in KB article to narrow down the exact source: http://support.microsoft.com/kb/331796
In addition, refer to the section on how to restore your computer to a Normal startup mode

Please let us know if it helps.

Thank you and best regards,
David

Tags: Windows

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