Cannot install Adobe Illustrator on my Toshiba Vista laptop

Last week, I bought a new laptop from Toshiba with Windows Vista installed on it. I'm trying to install Adobe Illustrator CS on it, which has installed without problem on my last computer that has windows XP.

I installed the program but when I open it, it gives me the following message: "you are not allowed to continue running because your account does not have appropriate privileges. Please log in using an account with administrator privileges and try again. The only option I have then is to click ok, which closes the program.

The computer has only a user account who is the administrator, which is what I use, but it still says I have to log in with an administrator account.
This means that I can't use Adobe Illustrator on it now which is one of the programs that I need to use the bridge. The copy of the program worked fine with Windows XP on my other computer.

I called Microsoft and they said that because Vista came installed on the Toshiba laptop so it comes to Toshiba s and not to them, like Toshiba would have configured vista properly before putting it on the laptop.

Please can anyone help at all. I love my new laptop, but this issue is driving me crazy because I can't do any work of Illustrator here and my other computer is really very slow.

Thanks a lot for your time,.

John

Hello John

In my opinion, you must contact Adobe support. Microsoft is not responsible for the use of additional software and Toshiba don't make changes to the OS just add own designed drivers, tools and utilities.

Adobe must have enough experience with own products. I also think that the Adobe brand tests with own software for use on different operating systems.

Tags: Toshiba

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    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    ERROR: DW050: the following payload errors were found during the installation:

    ERROR: DW050:-Adobe ExtendScript Toolkit CS5.5: installation failed

    ERROR: DW050:-Adobe Buzzword CS5.5: installation failed

    ERROR: DW050:-Adobe Dreamweaver CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-Microsoft_VC90_ATL_x86: installation failed

    ERROR: DW050:-Adobe CS5 language x 64: installation failed

    ERROR: DW050:-AIR for support of iOS of Apple (FB): installation failed

    ERROR: DW050:-Digital Publishing: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Photoshop CS5.1 Core: due to a lack of Language Pack installation

    ERROR: DW050:-Support for Adobe Premiere Pro CS5.5: installation failed

    ERROR: DW050:-Adobe Media Encoder CS5.5: installation failed

    ERROR: DW050:-Microsoft_VC80_ATL_x86: installation failed

    ERROR: DW050:-Adobe Photoshop CS5.1 Core_x64: due to a lack of Language Pack installation

    ERROR: DW050:-Installation of fonts common x 64 recommended: installation failed

    ERROR: DW050:-AdobeColorNA CS5.5: installation failed

    ERROR: DW050:-Suite Shared Configuration CS5.5: installation failed

    ERROR: DW050:-AdobePDFL x 64 CS5: installation failed

    ERROR: DW050:-DynamiclinkSupport: installation failed

    ERROR: DW050:-Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: installation failed

    ERROR: DW050:-Microsoft_VC80_MFCLOC_x86_x64: installation failed

    ERROR: DW050:-IE Plugin CS5.1: installation failed

    ERROR: DW050:-Adobe Illustrator CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Digital Publishing application language Files_AdobeDigitalPublishingAppLang-en_US: installation failed

    ERROR: DW050: - CS5.5_AdobeMobileExtension_Flash11.5 - en_US-Adobe Flash: installation failed

    ERROR: DW050:-Adobe XMP panels CS5: installation failed

    ERROR: DW050:-Pixel Bender Toolkit: installation failed

    ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS5.5: installation failed

    ERROR: DW050: - Photoshop Camera Raw (64 bit) _6.3_AdobeCameraRaw6.0All - x 64: installation failed

    ERROR: DW050:-Adobe Hunspell Linguistics Plugin CS5.5: installation failed

    ERROR: DW050:-CSXS Extension history: installation failed

    ERROR: DW050:-Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: installation failed

    ERROR: DW050:-Photoshop Camera Raw: installation failed

    ERROR: DW050:-Adobe OnLocation CS5.1_AdobeOnLocation5.1en_USLanguagePack: installation failed

    ERROR: DW050:-camera profiles Installer: installation failed

    ERROR: DW050:-Adobe Extension Manager CS5.5: installation failed

    ERROR: DW050:-Adobe XMP panels CS5_3.1_AdobeXMPPanelsAll: installation failed

    ERROR: DW050:-Adobe Flash Player 10 Plugin: installation failed

    ERROR: DW050:-AdobeColorCommonSetRGB: installation failed

    ERROR: DW050:-Microsoft_VC80_CRT_x86_x64: installation failed

    ERROR: DW050:-AdobeColorPhotoshop CS5.5: installation failed

    ERROR: DW050:-Firefox Plugin CS5.1: installation failed

    ERROR: DW050:-Adobe CS5.5 language: installation failed

    ERROR: DW050:-Adobe Device Central CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-Office Plugin CS5.1: installation failed

    ERROR: DW050:-Adobe Mini Bridge CS5.1: installation failed

    ERROR: DW050:-AdobeMotionPicture CS5.5: installation failed

    ERROR: DW050:-CS5 Adobe SING: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 language commune Files_AdobeInDesign7xCommonLang-en_US: installation failed

    ERROR: DW050:-AdobeColorCommonSetCMYK: installation failed

    ERROR: DW050:-Adobe OnLocation CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Set of features Adobe InDesign CS5.5 Application files: installation failed

    ERROR: DW050:-Photoshop Camera Raw (64-bit): installation failed

    ERROR: DW050:-Microsoft_VC90_MFC_x86: installation failed

    ERROR: DW050:-Adobe Flash Builder 4.5: installation failed

    ERROR: DW050:-Adobe Media Encoder CS5.5 X 64: installation failed

    ERROR: DW050:-AIR for APPLE IOS Support (PS): installation failed

    ERROR: DW050:-Adobe CS5 language: installation failed

    ERROR: DW050:-PDF settings CS5: installation failed

    ERROR: DW050:-AdobeTypeSupport CS5: installation failed

    ERROR: DW050:-Adobe CSXS Infrastructure CS5.5: installation failed

    ERROR: DW050:-Adobe Flash Player ActiveX 10: installation failed

    ERROR: DW050:-core files common Adobe InDesign CS5.5: installation failed

    ERROR: DW050:-Adobe Flash Fonts1: installation failed

    ERROR: DW050:-Support for Adobe After Effects CS5.5: installation failed

    ERROR: DW050:-Adobe OnLocation CS5.1 third party content Wrapper: installation failed

    ERROR: DW050:-AdobeHelp: installation failed

    ERROR: DW050:-common x 64 required font Installation: installation failed

    ERROR: DW050:-Microsoft_VC90_ATL_x86_x64: installation failed

    ERROR: DW050:-Basic Application Adobe InDesign CS5.5 files: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe InDesign CS5.5 icon Manager: installation failed

    ERROR: DW050:-Adobe Fireworks CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Story: installation failed

    ERROR: DW050:-Microsoft_VC90_MFCLOC_x86_x64: installation failed

    ERROR: DW050:-Microsoft_VC80_ATL_x86_x64: installation failed

    ERROR: DW050:-Microsoft_VC90_CRT_x86_x64: installation failed

    ERROR: DW050: - CS5.5_DeviceCentral3.5LP - en_US-Adobe Device Central: installation failed

    ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5 - en_USLanguagePack: installation failed

    ERROR: DW050:-AdobeCMaps x 64 CS5: installation failed

    ERROR: DW050:-AdobeTypeSupport x 64 CS5: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 icon Manager x 64: installation failed

    ERROR: DW050:-camera profiles Installer_6.3_AdobeCameraRawProfile6.0All: installation failed

    ERROR: DW050:-Microsoft_VC90_MFC_x86_x64: installation failed

    ERROR: DW050:-AdobeColorJA CS5.5: installation failed

    ERROR: DW050:-AdobeOutputModule: installation failed

    ERROR: DW050:-Acrobat Professional: installation failed

    ERROR: DW050:-Adobe Audition_AdobeAudition4en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS5: installation failed

    ERROR: DW050:-Adobe contribute CS5.1_AdobeContribute6.1en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS5 x 64: installation failed

    ERROR: DW050:-Microsoft_VC90_MFCLOC_x86: installation failed

    ERROR: DW050:-AIR for APPLE IOS support Wrapper: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: installation failed

    ERROR: DW050:-AdobePDFL CS5: installation failed

    ERROR: DW050:-AdobeCMaps CS5: installation failed

    ERROR: DW050:-Toolhints of Adobe CS5.5: installation failed

    ERROR: DW050:-Adobe CSXS Extensions CS5.5: installation failed

    ERROR: DW050:-Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe After Effects CS5.5 Presets: installation failed

    ERROR: DW050:-Adobe After Effects CS5.5 third party content Wrapper: installation failed

    ERROR: DW050:-Adobe after effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: installation failed

    ERROR: DW050:-Microsoft_VC80_MFC_x86_x64: installation failed

    ERROR: DW050:-ph: installation failed

    ERROR: DW050:-the Committee of Adobe CS5.5: installation failed

    ERROR: DW050:-Installation of common fonts required: installation failed

    ERROR: DW050:-AdobeColorVideoProfilesAE CS5.5: installation failed

    ERROR: DW050:-AmericanEnglishSpeechAnalysisModels: installation failed

    ERROR: DW050:-Adobe Premiere Pro CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Player for Embedding x 64 3.1: installation failed

    ERROR: DW050:-standard Adobe 2.0: installation failed

    ERROR: DW050:-HIL help search: installation failed

    ERROR: DW050:-Microsoft_VC80_MFC_x86: installation failed

    ERROR: DW050:-Adobe Player for embedding 3.1: installation failed

    ERROR: DW050:-CS5.5 Master Collection: installation failed

    ERROR: DW050:-Adobe Audition: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Flash Catalyst CS5.5: installation failed

    ERROR: DW050:-Microsoft_VC80_MFCLOC_x86: installation failed

    ERROR: DW050:-Adobe Flash CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-SiteCatalyst NetAverages CS5.5: installation failed

    ERROR: DW050:-Adobe contribute CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 Application Base Files2: installation failed

    ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5 - mul: installation failed

    ERROR: DW050:-Installation of recommended common fonts: installation failed

    ERROR: DW050:-AdobeJRE: installation failed

    ERROR: DW050:-Adobe Player for embedding 3.2: installation failed

    ERROR: DW050:-Adobe After Effects CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-AdobeColorVideoProfilesCS CS5.5: installation failed

    ERROR: DW050:-Adobe Photoshop CS5.1 language English Pack_AdobePhotoshop12-en_US: installation failed

    ERROR: DW050:-Adobe Bridge CS5.1: installation failed

    ERROR: DW050:-Support for Adobe Photoshop CS5.1: installation failed

    ERROR: DW050:-Adobe Dreamweaver Widget Browser: installation failed

    ERROR: DW050:-Adobe Photoshop CS5.1 language English Pack_x64_AdobePhotoshop12-en_US_x64: installation failed

    ERROR: DW050:-Adobe Encore CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Raw_6.3_AdobeCameraRaw6.0All camera Photoshop: installation failed

    ERROR: DW050:-Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: installation failed

    ERROR: DW050:-AdobeColorEU CS5.5: installation failed

    ERROR: DW050:-Adobe Content Viewer: installation failed

    -------------------------------------------------------------------------------------

    I tried the solutions mentioned in the above discussion, and I still cannot install one of the applications.  I checked that my user account name contains any special characters; However, I have noticed a hidden default directory located in the users folder.

    Thanks in advance for any help.

    I have found a solution for all users of Windows 8: you can copy a previous installation (the Adobe program directory) to the same folder and try to run the applications.  This works for Photoshop 64-bit.  For other applications to work, I had to do the same thing, but for the Adobe Program Files (x 86) directory.

    I tested to see if the Master Collection install on a new install of Windows 8, and I found that I still have the same error.  The previous configuration worked because it was on a different machine with a different material.  So, you can find the Master Collection will install on a machine but won't be on the other.  In any case, if you get the above error, reinstalling will not fix it.

    I hope this helps...

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