Cannot install Blackberry Desktop Software

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• Error 1303 when trying to install Blackberry Desktop Software

  I tried to install the latest version of Blackberry Desktop software (5.0.1) and I can't do it. I get "Error 1303. The installer has sufficient privileges to access this directory: C:\Program Research In Motion\Blackberry\1003. The installation cannot continue. Log on as an administrator or contact your system administrator. »

  It's my computer and I am the administrator. First, I tried to give me full control permissions. When I first in the properties and on the Security tab, it is verified that I have total control under administrator and under my user permissions. When I click on edit, all the controls disappear. When I try to check, then click on apply, he says that access is denied.

  Under the attributes says that it is "Read only" and it won't let me change that, access is denied.

  Second, I tried to change the ownership of the file to myself, as is said currently "Impossible to view the current owner. Again is says access denied.

  I found another search in folder under C:\Program Files Research In Motion\ query and spin in all the same problems with this set. It doesn't let me open files or delete them.

  Any other suggestions? Thank you!

  Hi reinwilliam,

  This error is due to the privileges of the user account. The 1303 error occurs if-
  The system group does not full control privileges or The Everyone group has full control privileges.

  Given that you have tried the steps to give total control, you can try setting the default Administrator account and check if you can install.

  1. click on the Start button

  2. on the Start Menu, click all programs Accessories followed

  3. in the menu accessories, right click on the option from the command line

  4. in the menu that appears, click on the option "Run as Administrator"

  5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

  6. in the command prompt window, type the command net user administrator / Active: Yes and press ENTER.

  7. close the elevated command prompt.

  8. close the session (in the Start Menu) and you will see your new administrator integrated next to your current account.

  9. click the photo icon display built-in Administrator account and connect to it.

  10. then try to run or install the programs and check.

  If you can solve the problem, then create a new administrator account.

  If you are able to resolve the problem, then try again to create a new user.

  For more information, you can view the following link to create the new user account with administrator rights.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  If you need help, always then answer back and lets know us the status.

  Hope this information is useful.

  Jeremy K

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Calendar of Smartphones not installed blackBerry Desktop software

  Hello

  I installed the software from the website of blackberry, but the calendar is not installed to sync.  How can I solve this problem.  I have a blackberry bold 9780 and my camera on my phone software is up to date?

  Concerning

  Hi and welcome to the forums!

  It is not a calendar in the Desktop Manager software.

  Desktop software manager can best be described as an interface between your desktop and your Blackberry 9780. Desktop Manager when it is used to synchronize your personal data reads your device (calendar, notes, contacts, tasks) and reads the same data on your PC by using the personal information manager. (PIM) Some examples of PC PIM are ex: (MS Outlook, Yahoo, Lotus Notes, etc.)

  If please, after return and tell us what kind of PC you are using and what version of operating system is installed.

  He must then understand nor what type of PIM serves you (compatibility issues between versions of the Desktop Manager and a few PIMS.)

  If indeed you are not currently using a PIM on your PC let us know your exact configuration and we can suggest workarounds.

  Sound good?

  Thank you

  Bifocals

  Here is a good video on Fund Manager and how it it integrates with your PC and B; BlackBerry.

  BlackBerry Desktop Software 6.0 - organiser to sync (Contacts, calendar, tasks, memos)

• Cannot install BlackBerry Desktop Manager on W7 ultimate 64-bit?

  You are looking for a solution install BlackBerry Desktop Manager 5.0.1 on 1440 Dell laptop with Windows 7 Ultimate 64 bit.  the application start opening the zipper and is interrupted by a message that installation was interrupted and the files are not changed?  Does anyone have the same problem?  What is the resolution you?
  Thank all for their time to investigate and answer.
  Yvon-Charles

  You have the latest version of the software?

  Windows 7 Compatibility Center to check compatibility:
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Troubleshoot Compatibility

  This can help with some (but not all) programs:
  (1) uninstall the program, if it is already installed. Then when install you / reinstall instead of double click on the Setup file, right click and select 'resolve compatibility issues.
  (2) then click on 'Try recommended settings' and in the next window, click on "Start the Program" to install it.
  (3) after he set up see if it works properly. Note: some programs are perhaps not able to run in windows 7.

  More information on how to make older programs in this version of Windows:
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Questions about installing Windows 7?
  FAQ - Frequently Asked Questions from Installation Windows 7 & responses

• BlackBerry Smartphones cannot install Blackberry Desktop Manager

  Hello

  I have a problem which, for the last two days, I can't solve.

  I can't install the Blackberry Desktop Manager 7.1 on my Ultimate de Windows 7 64 bit laptop.

  During the last moments of the installation, I get this message:

  "Error 1935 Assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E} hresult 0x800736b3".

  Installation cannot continue. »

  It then restores the entire system...

  I cleaned my registry using CCleaner, optimizer Reg and TuneUp Utilities, uninstalled all the Visual C++ redistrib. uninstall the .NET Framework 4.5, uninstalled the MSXML 4.0 SP3, rebooted and reinstalled it preceding.

  Fsutil resource setautoreset true c:\ tried and in cd\windows\temp del *.tmp invites; has run as an administrator.

  I disabled my Mcafee AntiVirus Plus, Malwarebytes and TuneUp Utilities...

  Nothing works...

  HELP PLEASE!

  Thanks to everyone who helped... Problem solved after installing direct x on top of all other software...

• BlackBerry smartphone Error 1402 install Blackberry Desktop Software on Windows7

  When I try to install the software of blackberry 6.0.2 on my windows computer desktop 7, I get the following error:

  Error 1402.Could not open key:

  UKNOWN\Components\ a bunch of numbers and letters\ a heap of number and letters

  Check that you have sufficient access to that key or contact your support team.

  I tried to find the key in regedit to modify permissions, and I couldn't find it.

  The first time I tried to install it I don't think I right click and run as administrator. I've tried since then, but I don't know if this old key is always what stop.

  I don't really know what to do next.

  Thanks for the help,

  Dan

  You can solve this problem by running regedit and navigating to ""HKEY_LOCAL_MACHINE-1-5-18\Components " "

  1. Then search for the first registry key in your error. It would be the first string of numbers before a slash (/) forward.
  2. Then right-click on the key and select permissions.
  3. In the dialog box that opens, make sure that 'full control' and 'read' are selected for your 'User' and 'Administrators' accounts and apply the changes (if 'Administrators' and 'SYSTEM' are not in the list, you must 'Add').
  4. Click Advanced and check the check mark named 'replace all permissions of child object with permissions inheritable this object', then press 'Apply'. You can get an error, that's ok.
  5. Click on the owner tab and select "Administrators" in the list box, check the check mark, called 'replace the owner of subcontainers and objects', then press 'Apply '.
  6. You will need to repeat once more bullets 4 and 5, and you shouldn't get an error the second time.

  Now, you need to repeat the process for the second series of numbers which will be located inside the first key when you turn open it is arrow.

  I hope this helps. I got the error on 2 different keysets popup. The third time that I have installed the software, I had no errors.

  Good luck

  Hioctane

• Difficulties of Smartphones from blackBerry to install Blackberry Desktop Software

  I just bought a new Blackberry Curve 8320. And will have several difficulties with it I will list separately.

  First of all.

  I tried to install the Blackberry v4.2.2 CD user tools, and it never ends install, to the point that I have to do an end task. Help, please.

  Second

  With other phones (like the Motorola RAZR V3t) I could send the contacts from my Pocket PC HP iPaq via Bluetooth. When I try to do it with the Blackberry, Pocket PC says that it cannot connect to the Object Push profile (OPP) in the remote device (which is the Blackberry).

  Third

  With other phones (like the Motorola RAZR V3t) I could dial the contact of my Pocket PC HP iPaq via Bluetooth. When I try to do it with the Blackberry, Pocket PC, says that it cannot connect to the Serial Port (OPP) profile in the remote device (which is the Blackberry).

  Hi bifocals.

  I want to talk about the initial installation.

  However, I couldn't find v4.3 as indicated by Bumblepie. So I decided to call T-Mobile, they gave a link to v4.3 and installed fine. I have configured the address book in Outlook and transferred on the curve.

  The calendar, notes and tasks do not want to transfer. I don't know that I'm doing something wrong.

  I know this will be a learning curve with the curve.

  Thank you for your continued support.

  Luis

  Miami and I'm a man (I'm copy of Bumblepie)

• BlackBerry Smartphones Blackberry Desktop Software installation problem

  I had a problem with Roxio Media Manager constantly want to reinstall.  So I corrected this problem and and uninstalled the Blackberry software. Then I tried to re - install Blackberry Desktop software so that I can sync my contacts on my computer at home.  I tried this from a downloaded version 4.6 and with the version on my Blackberry CD.  Same problem with both.

  The installation starts and claims of language, then installation starts for a few seconds.  Then I get this message:

  Error opening installation log file.  Verify that the specified log file location exists and is writable.

  I can't get past this message.  He didn't tell where is the location of the log file.  Other installations of software, it's only the Blackberry software that will not be installed.  I tried to rename CProgram Files\Common InstallShield and make it read/write, but this install always fails with the same message.

  Any ideas to try?  Nowhere else can I ask for help?

  Andy

  Thanks, that worked.

  I unzipped the file, then I opened a cmd window and manually run msiexec with your Blackberry msi file.  I have added a flag/l to set the log file to a local file FichierJournal.txt and everything went well.

  Maybe you specify a problematic log file name, at least for my computer?

  Anyway, this new version of the Blackberry software works very well to keep my home contacts updated with my work contacts.  I'm glad that I was able to install without the Roxio media manager.  This program made me mad.

  Andy

• BlackBerry help software I need assistance for 10 of BlackBerry Desktop Software install v1.2.0.58 (Mac OS)

  I downloaded the installer of 10 BlackBerry Desktop Software (Mac OS) v1.2.0.58. I can not install on my mac pro book. I use MAC OS Sierra version 10.12

  Help, please

  Note in this KB part where it says:

  Please note: macOS Sierra is not supported.

• BlackBerry Smartphones Blackberry Desktop Software does not install

  I just got a Blackberry Tour from Verizon. I am trying to install the Blackberry Desktop Software. I insert the CD and all I get is a window (sort of background grey) with the label user Blackberry tools and nothing happens. I get the same results on my XP and Vista PC.

  I downloaded 5.0 from Verizon and installed.

  Thank you

• BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

  Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

  -the latest version of the BBDTS software.

  -restarted the pc (Win7x64)

  -restart the blackberry

  -tried a different usb port

  Nothing has worked. It seems that the blackberry connects to the pc OK

  Any ideas on how to get a connection established

  Thank you

  Hello!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry Desktop Software was accompanied by a problem and must close

  I downloaded 601_b021_multilanguage.exe and installed. When I try to run it, I get the message:

  BlackBerry Desktop Software has encountered a problem and needs to close.

  EventType: clr20r3 P1: rim.desktop.exe P2: 6.0.1.18 P3: 4cfdab9c
  P4: microsoft.practices.composite P5: 2.0.1.0 P6: 4cfdaa3a
  P7: 12 b P8: 50 P9: sclhiaanmqhkf4zdfpvvwejkphnm1zuj

  My computer is running Windows Xp with SP3

  I downloaded the file again, re-installed and get the same problem.

  Can you help me?

  Hi KuldeepChouhan,
   
   
  Try the steps listed in the article below and check if it helps you to fix the problem:
   
  "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience. "during the synchronization process
   
  Additional reference on:
  BlackBerry Desktop Software issues fixed in this release

• BlackBerry Z3 im unable to coneect with BlackBerry Desktop Software

  Hello

  I bought blackberry mobile opportunity from a person that there is as much me BBID says I have forgeted ID and password...

  1 problem - I m not able to connect with newly made BBID.

  2 Im not able to use Blackberry link, mixture of Blackberry or BlackBerry Desktop Software

  3. I think I bought stolen Mobile or what to do if yes then I loss my $100...

  4. Please guide me what should I do im not in contact with this person sold me this mobile...

  Hello and welcome to the community!

  There is only a single process that can allow you to bypass the protection functions against theft and the use of this device:

  1. Complete the initial Setup, using the preliminary credentials of BBID
  2. Initiate a security WIPE on the device, using the prior BBID credentials
  3. At startup, create/use your own BBID

  This process is the only way to free association between the device and the prior BBID, allowing to use your own BBID. If you cannot contact the prior owner or they do not know BBID identification information, then your suspicions whether a stolen device could well be accurate. Again, only the process above will remove the unit to your use, and it requires a knowledge of these prior BBID powers... There is no way to get around.

  Good luck!

• BlackBerry Z10 Blackberry Desktop software

  Hi all

  I'm waiting on delivery of a Blackberry Z10.  I currently have a Blackberry Pearl 9105 and I use the Blackberry Desktop software to keep it clean.  Anyone know it if the softare Office will work with the Z10, and can transfer everything all my contacts etc. until the Z10 out backups?

  Your Z10 is not compatible with BlackBerry Desktop Software. Instead, it uses the new software called BlackBerry link. Once you have installed on your PC the link, the fire and it will allow you to transfer data from your bead to your Z10. Who is finished, you will use the link for everything concerning your Z10.

  You will find the link to www.blackberry.com/blackberrylink .

  I hope that helps you.