Cannot install flash player, download run script error: could not set correctly - undefined reference innerHTML or zero

Unable to download/install Flash Player, download script error: cannot properly set innerHTML reference undefined or null



The script error is caused by the DPI setting on your system.  If the DPI setting is set to 100%, 125%, 150% or 200% Setup returns the script error. If your DPI setting is set to something else, please set it to one of these and Setup online should work.  To check/change the DPI setting:

  1. Start the control panel and go to control Panel\All Control Panel Items\Display
  2. In the left menu, select set size custom text (PPP)
  3. In the Windows Setup custom DPI select 100%, 125%, 150% or 200% in the menu drop-down
  4. Click OK
  5. Select apply
  6. Open a session/disable
  7. Online installer should now run without displaying the script error.

A fix for this should be released in the coming weeks.



Tags: Flash Player

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