Cannot install HP Office Jet 6310 printer all in one
I have windows 7 Home Premium and I am unable to reinstall my Office Jet after I factory restored my computer a virus. The ref system flags me to tell me that my system will not support this printer/scanner/fax. I need to Windows 98, Me, 2000 or XP.
Original title: HP Office Jet 6310 all in one
Hello
As OEM HP is responsible for the good operation of the printer and their
drivers provided. Check with HP support, their documentation online and
drivers and ask in their forums.
Try printing HP and Scan Doctor for Windows
http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146
Good luck, you need to update or reinstall the latest driver.
HP Officejet 6310 all-in-one printer drivers<-- set="" to="" your="" version="">-->
Windows
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=1119598&LC=en&cc=us&DLC=en&lang=en&cc=us
HP Officejet 6310 All - in - One Printer - Support & Troubleshooting
http://h10025.www1.HP.com/ewfrf/wc/product?product=1119598&LC=en&cc=us&DLC=en&lang=en&cc=us
HP support/troubleshooting & drivers
http://welcome.HP.com/country/us/en/support.html
Contact HP
http://welcome.HP.com/country/us/en/contact_us.html
HP forums
http://h30434.www3.HP.com/PSG/
=============================================
The main issue is probably the drivers, but these can help:
Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer
Solve printer problems (Vista)
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1
Solve printer problems (Vista)
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems
Solve printer problems (Windows 7)
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1
Open the printer (Windows 7) Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
Find the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website
Find and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
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Visit our Microsoft answers feedback Forum and let us know what you think.
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