Cannot install HP Photosmart C6380 all-in-One Printer
Original title: HP Photosmart C6380 all-in-One Printer, it will not be installed in the computer disk or web site
None of the things I have tried will allow programs to download and when I go to detect does not detect the printer at all so anything that I want to use this for is not good and I about ready to kill hp all to gether
Hello
1. who is the operating system installed on the computer?
2. have you checked if the HP printer is compatible with the version of the operating system that you are using?
3. do you get an error message when you try to install the driver?
4. what all troubleshooting have you tried?
If you use Windows 7, follow these methods.
Method 1: You can also run the fixit of material.
http://support.Microsoft.com/mats/hardware_device_problems/
Method 2:
in the Windows printer problemsFor more information, see these articles:
Please provide us with more information on question help you also.
Tags: Windows
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Photosmart C6380 all-in-One - printer error message question
I have a HP Photosmart C6380 all-in-One printer. It worked well for a number of years, but last year, whenever I want to print something, the orange light blinks and an error message is displayed in the window. It is said: ' Please Oxc19a0035 turn printer off, then on. If - before the printer print, I must turn off first and then on again. It's more boring, to say the least. Does anyone have a suggestion as to how I can solve this problem? Thank you, Ms. Dahlia
The troubleshooting steps described in this document may help to resolve the error.
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Cannot install HP Photosmart C309a all in one
You use Windows XP, things worked perfectly until my server has changed my SSID for an iPod. It seems that the computer was no longer in communication with the printer. I uninstalled the printer but may not have to install again. My server has changed the original network name SSID, but I can not reinstall the printer. The installation begins, but soon displys ' fatal error during installation. MSI-Flashplayer. Error 1722 problem with this windows package install. Where should I go from here?
I assume that your printer is supposed to connect via wifi.
I also consider that it is printer--> HP Photosmart Premium Fax all-in-One Printer - C309a
When you have uninstalled the printer, did you follow the guidelines here--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3737195#N299
- If so, you have run Uninstall HP?
- If no, please list all the steps you've taken to uninstalling the printer
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Driver for HP Photosmart C6380 all-in-one printer
He can't get the softaware driver to install on windows 8.1. Error message file cannot be found. Found the solution to change wxtensions .dat file in the Windows folder. But the scan did not find any hpoins*.dat or hpwins.*
All of the suggestions.
Hello vcer,.
Welcome to the Forums of HP Support!
Sorry to hear about installation on Windows 8.1 for your C6380 problems, this document you got information about the file extension is usually the fix.
I found that many new computer Windows 8.1 come pre-loaded with McAfee, is the Anit-Virus on your computer? If so, disable it, and then try to install the software. I had good results with this step in the past.
If it's not installed anti-virus software, what is?
Thanks for posting your question here.
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HP Photosmart C6380 all-in-One printer
Recently my printer mentioned above instead print a copy in accordance with the instructions, the photo tray keeps operating. All I want to do is print an A4.
I recently replaced all inks.
Can someone tell me what could be the problem?
Thank you
Cecile-Jayne
Hi Cécile-Jayne.
Thank you for your answer! I think that it is most likely a hardware problem, especially if there is ink leaks at the back of the printer.
Please call our technical support at 800-474-6836 for your warranty options. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.
Hope this helps and have a great day!
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I have a Photosmart C6380 all-in-One printer and it's only printing colors. It will not print black. I just changed all the ink cartridges. I tried unplugging everything, then speed up my system and it still will not print black. Does anyone have any suggestions? Thank you
Hi there, take a look at this document for some troubleshooting suggestions, especially steps 4-7 http://support.hp.com/us-en/document/c01611162
I hope that this information helps to solve the problem. All the best.
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Application of scan works
Try download and install the driver and test the HP Photosmart Software Suite for your printer at http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-e-All-in-One-Printer-series---D1/4023244/model/4023245
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Hello
Make sure that your print spooler service is started.
At this point, on your computer, check the status of the print spooler service. Restart the print spooler services.a. Click Start, type services.msc and press ENTER.
b. scroll down to print spooler.
c. start the print spooler service. -
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My HP Photosmart C6380 all-in-One has a problem with the print jobs that fail intermittently to print the first time that I send it to the printer. I can see the print job listed in the queue, but it fails to print. I might have to send the job once again, twice or 3 times before it will finally print.
Try to stop and start the print spooler. I will include the instructions below.
1. click on the start menu.
2. in the search box, type services.msc and press enter on the keyboard.
3 scroll to find print spooler.
4. Select the print spooler in the list.
5. on the left side of the window, you should see the words stop and restart in blue letters. Click on stop.
6. now it say start. Click Start.
7. close the window.If this does not work, try to bypass the print spooler. I will include the instructions below.
1. click on the start menu.
2 click devices and printers.
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4. Select printer properties.
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Try to uninstall and reinstall the software and drivers and see if it works for you.
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I put a document on the glass of the printer to make a copy. The command is recognized, but cancelled immediately. The first two attempts were given a bit of text/photo about 1 centimeter.
I used the doctor scanning HP and installed my printer again, but that has not helped.
RodeDraak
Hi RodeDraak,
Given that the problem occurs when you run a copy, I hope that the problem is the printer hardware not the software on the computer.
You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.
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Series of HP Photosmart 2610 all-in-one, print only in black and white
Series HP Photosmart 2610 all-in-one (printer, fax, scanner, copier)
Model SDGOB-0304-01
Windows 7 32 bit
I have changed black only, now cannot retrieve colors. Forgotten what I've done, so any help appreciated.
In the printing preferences: -.
1 Advanced color settings set to '0 '.
2. choice of color - print in grayscale - 'unchecked '.
3. within the framework of advanced document - print all text in black: (disabled)
These measures appear to be in place. Have you, you click on apply after you have changed these settings.
You can try uninstalling and reinstalling the software and drivers. This will reset all back.
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Hi Donpaladino,
1. What is the installed operating system on your computer?
2. what happens when you try to scan documents?
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I suggest you to follow the steps and check if it helps.
Follow the steps in the link and check if that helps.
HP Multifunction printers - I can't scan in Windows using the HP software
If the problem persists, you can also check out the links and check if it helps.
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Because the Printer Wizard says that you have the software, we will check the computer again. Please type Solution Center in the box search and see if the program is displayed.
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