Cannot install HP Solution Center (Windows XP) software

Similar Questions

• Cannot install the Solution Center in Windows 7 for HP7310

  I have a HP7310xi AIO that works very well until recently.  I've recently updated Win/XP to Win 7 32 bit and the printer software will not be installed correctly.  I downloaded and tried all the diagnostic tools that I can find on this site, nothing helps.  I can print but cannot scan due to lack of Solution Center software.  I want this to be a device connected to the network and part works very well with the printer, but I repeat, it will be no scanner - is network or USB accessory.

  I downloaded (several times) the file of the AIO_CDB_Net_Full_Win_WW_130_141 software, which is supposed to install the necessary software, but IS NOT INSTALL the Solution Center.  I tried HPPIW for installation and also HPHNDU and HPPDU for the diagnosis of the printer, and who work very well.  I also tried HPPSdr (who works for the printer, but not scan) and HPSDU, which does not at all.

  I still have my original installation CD and I tried, but of course it does not work with Win 7.  I also tried to uninstall the entire software package and then try to re - install, also without success.  It seems that the uninstall process is incomplete, or at least that's my guess.  I tried running also uninstall batch since the original installation CD files (the files to \util\CCC\Uninstall, Uninstall_L1, etc.) and they seem to work, but still the re - install subsequent does not install Solution Center.

  I recently ordered the customers a new installation CD, expecting a full installation CD for Windows 7 and receive.  The label of the CD says it's for "HP Officejet 6300, 7200, 7300 all-in-One-series", and also that it is "Version 13.1.0" and "Windows 7" and "Multiple languages"  It is the number of piece CB744-10003 and seems to be exactly what I need.  HOWEVER... This is ACTUALLY ON THE CD!

  Usefully, the label gives the following instructions:

  Insert the CD in your CDROM drive

  All Windows operating systems:

  (a) click on 'Start' in the task bar, then click on 'run '.

  b} type d:\Setup and click OK (where "d" is your CD drive letter"

  This is exactly what I expected to see on an installation CD; BUT there is NO "SETUP" FROM THE CD FILE!

  The content of the CD is exactly TWO FILES:

  AIO_CDB_Net_Full_Win_WW_130_141.exe, and

  AIO_CDB_Net_Full_Win_WW_130_141.MD5

  The first file is the same as I've downloaded several times on your website and many, tried several times to install.

  THIS CD DOES NOT CONTAIN WHAT THE LABEL SAYS WHAT IT SHOULD CONTAIN.

  I spent a lot of time on the phone with 'Technical Support' (telephone number 1-800-474-6836) and just got a huge evasive.  The best suggestion they could offer was that I should 'upgrade' my printer!  I know the printer is old, and I know that the printer itself is not supported.  However, I expect better than that of a software package that is supposed to take care this device on Windows 7 AIO.

  If I can't get this resolved successfully, I'll upgrade my AIO - but it WILL NOT BE ONE OTHER DEVICE HP!

  Hmm...  I have an Officejet 7410 similar, I used the same configuration file to install and have used it for a few years on my Windows 7 system.  A few questions:

  You have the printer connected by USB or network?

  You said that you had upgraded to Windows XP.  Was this a clean install on the XP machine?

  Are there any error messages during installation?

  There are a few things to try: If the printer is connected with USB, unplug it before you continue.  Navigate to the folder folder (open the Explorer and folder type in the address bar), look for a directory starting with 7z and a date corresponding to when you tried to install the printer.  Go to the util/ccc directory in the 7z... directory and run uninstall_L3, uninstall_L2, and uninstall_L1 files.  (This is the program of uninstalling the version of Windows 7, it might be more effective than the XP uninstall program).  After you run each file three batch restart the computer and log in as a user with administrator privileges.  At this point, run the Setup program.

• Cannot install printer solutions Center

  for a week I tried everything to install my all in one printer (F2400).

  That's what I do:

  I have uninstall all files via congurationscreen (remove programs)

  Clean computer with avg pc tuneup and regcure

  I run install (as admin) witch downloaded folder has been chosen for me by hppiw program

  During the configuration phase it is following error:

  Appdata/temp/TzS1867/hpzsetup.exe

  "irreparable error during installation"

  and the program says it automatically uninstall files, but they are always in the hp folder.

  printer and scanner work fine, but there is no solution Center.  There is no file .exe for solutioncenter in

  ProgramFiles/hp/digital imaging/bin

  I tried all possible solutions on the web, but nothing will.

  This link is no longer valid

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&LC=en&DLC=en&cc=us&...

  I can do more / I've done wrong?

  This link is no longer active

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&LC=en&DLC=en&cc=us&...

  Hey @brommmmm,

  One thing we know for sure is that your computer and the printer doesn't seem to like. I think that there are problems with your registry that are causing all these different errors, especially since the error log for the program installation continues to point to the registry key: HKLM\SOFTWARE\Hewlett-Packard\Install\ {BCDD692B-17 2D-440-9A1B-501C71D72CC8} for permissions problems. I have a little more suggestions to solve these problems in System.

  Step 1: Uninstall your printer software and drivers

  Step 2: Run the CCleaner on your computer to fix registry issues:

  CCleaner

  Step 3: Unlock hidden Admin account:

  1. Open the display Start again by clicking the Windows start at the bottom of your computer screen icon or by selecting the Windows button in the bottom left of your keyboard to the right of the Ctrl key.
  2. Once the splash screen opens, type command prompt
  3. Once the result of the search for the command prompt appears, do a right click on it and "run as administrator"
  4. Once the command prompt opens type: net user administrator / Active: Yes and press ENTER.
  5. Then, restart your computer
  6. When your computer turns back on, you should be able to log in to the new administrator account that appears. This account will not have a password on it.
  7. If your computer will automatically connect to your normal spending users user account and log on to the administrator account.

  Step 4: Install printer:

  1. Once you are logged into the new account administrator download and run the installation of your printer: HP Deskjet F2400 all-in-One series Full Feature Software and Driver
  2. Start the installation of your printer.
  3. Once the printer installs successfully log on the administrator account and log in to your normal user account. The printer should now be installed on your normal user account.

  Step 5: Disable the hidden Admin account:

  1. Open the display Start again by clicking the Windows start at the bottom of your computer screen icon or by selecting the Windows button in the bottom left of your keyboard to the right of the Ctrl key.
  2. Once the splash screen opens, type command prompt
  3. Once the result of the search for the command prompt appears, do a right click on it and "run as administrator"
  4. Once the command prompt opens type: net user administrator / active: No. and press ENTER.
  5. Then, restart your computer

  Please respond and let me know if everything works now. Fingers crossed!

• Photosmart C4480 - cannot download the Solution Center - Windows 8

  Have computer HP Windows 8.  I am able to print, but I would like to have all the functions of the solution center without having to log on to my XP computer that I access.  I tried several times to download the Solution Center software.  Everything seems to go well until the end when I get a message 'Download has been cancelled', n explanation.  This happens after all 246MB are downloaded and is very frustrating.

  'Download cancelled' usually is due to settings on your computer, could be antivirus software, disk space limitations, etc. So 1. Make sure you have a lot of space, 2 disc. make a backup because instead of clicking the download button (that way, if Save as worked, the package is downloaded, on your local hard drive) and 3. Double-click the downloaded file to install. If save as fails, windows should give you an error message, then go you from there.

• Cannot install Lenovo Solution center 3.2

  I have a W520 I've updated from Windows 7 to Windows 10. Lenovo Solution Center gave some error messages about missing items, Solution Center 3.2 installer so downloaded. When I try to run the installer, it is said "the operating system is not enough to operate the Lenovo Solution Center". I uninstalled the 2.8 version to see if that was the problem, but got the same error message. I just reinstalled version 2.8 without any problems.

  Thanks, Aryeh, the 64-bit version worked. It is different from what is supposed to be the 64-bit http://support.lenovo.com/us/en/downloads/ds104501 version which is lscsetup_x64_32004.exe. On this page even though it says at top it is for 64 bit Windows 10, lower he says that the operating system that is supported is windows 10 32 - bit, so something mГЄlГ.

• Cannot install the Solution Center for HP Photosmart C4780 in win 8.1 64 bit

  When I tried to install the full software from HP, the installantion hung an i had to stop. Since then, I get a runtime error:

  Program: C:\Users\(my username)\AppData\Local\Temp\7zS0615\Setup.exe

  This application has requested the execution to terminate in an unusual way.

  For more information, contact the application support team.

  I contacted HP support and the technology has been able to help me to install the base of the printer driver, but I can't use the complete featers (scan, for example).
  I tried to use the HP Installer on site, he acknowledged the printer in my network (wifi) and indicated that there was a prolem and I needed to install the complete software, he then download s/w but to try to run it, I got the same error again once. Help someone?

  Thank you!

  Hello

  Try the steps below to uninstall the existing entries to printer and software.

  Note: Make sure that the printer is not connected to the PC by USB.

  1. Press Win + R to open a window to RUN.
  2. in the window RUN, type %temp%
  3. Opens a window of time, and you will see a list of file names starting with 7z...
  4. Open who has the printer name in it, and then look for the name of the folder UTIL > CCC,
  5. then search for uninstall L3.bat and double-click it to run it.

  Once the uninstall is complete, reboot the PC.

  Now run the HP printer Installation Wizard to install the printer s/w.

• Photosmart C4780: Cannot load the solution Center since a cΘdΘrom with Windows 10 to scan

  Things worked fine with my old computer running Windows 7. However this computer failed last week, well that was 10 years old, and I bought a new computer with Windows 10.

  He had no problem with the wireless print job immediately. However, I need to have the program loaded in to scan documents. I think that the program is called Center of HP solutions? Despite the CD, I am unable to install the program.

  It presents a panorama of a Mediterranean home fron a gateway with Brown and the message "select install to begin the installation of your new HP device ' however Instrall is not presented as an option only"Exit".".

  I tried the Support Web site without success, everything I can find drivers.

  Help is greatly appreciated.

  Robert

  @RobertinHerts

  You will not find a download link for the HP Solution Center software as part of the full software solution features of your printer.

  Install HP Solution Center with the full Windows software feature of the HP Web site, or use the Printer Wizard.

  HP Photosmart C4700 all-in - One Printer series Full Feature Software and Driver

  http://ftp.HP.com/pub/softlib/software13/COL28119/MP-109702-3/PS_AIO_06_C4700_140_408-5.exe

  HP printer install wizard for Windows

  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  You can see this also.

  Your HP printer static IP address assignment

  http://WWW8.HP.com/h20621/video-gallery/us/en/customer-care/1972074076001/assigning-your-HP-printer-a-static-IP-address/video/

  REO

• Problems to install the Solution Center

  HP Photosmart C6380, later Center of HP solutions web site lists as compatible Windows 8.1.

  408 PS_AIO_4_C6380_NET_FULL_WIN_WW_140_: this file will not be installed Solution Center, only drivers, even though it claims to have installed all the software.

  Is there a way I can get the software suite to a .iso file so I can burn my own installation disc? Then I might be able to navigate the disc and try to install the Solution Center in itself.

  Thank you

  Dave

  Hi Dave49,

  I'm sorry to hear that the final stages has not solved the problem. The next step would be to complete an uninstall of level 3. I've included the steps below for you.

  1. press the Windows key and the letter R
  2. tap folder
  3. press enter or click OK
  4. open the file 7z
  5 open the util folder
  6 open the folder of the ccc
  7. double-click on the Uninstall_L3

  Once the uninstall is complete, you will need to empty the temp folder. To do this simply follow the steps,
  1. press the Windows key and the letter R
  2. tap folder
  3. press enter or click OK
  Once you are in the temp folder, you can remove all entries listed. Note that not all entries will be deleted, because some programs are open. For these entries, you can click on ignore. Next, you need to empty the trash. After the Recycle Bin has been emptied, you will have to perform a clean boot. I've included the document "How to perform a boot in Windows". If your computer does not request it, restart your computer.

  Once restart is completed, you will need to download and install the software again. I have included a link to the ' all-in-one HP Photosmart C6300/6324 Printer series full feature software and driver '.

  Please let me know if you are successfully able to install all software.

• Cannot install network printer on Windows 7. Detects the printer then it says cannot locate the driver. All my vista and XP machines have no problem finding drivers. It is a 32-bit 64-bit vs questions? How can I fix it?

  Cannot install network printer on Windows 7.  Detects the printer then it says cannot locate the driver.  All my vista and XP machines have no problem finding drivers. It is a 32-bit 64-bit vs questions?  How can I fix it?
  Windows Server 2008 network.  Printers have ip addresses. Install the drivers from the Print Manager.  /Terminal Server Workgroup installation.

  It's the same situation with XP.  The print driver names must match.  If you notice the name of the printer driver that uses XP is a name different from the one that is installed when you plug in the device on the Windows 7 computer.  This is just my assumption, please correct me if this isn't the case.

  The real solution is to install a 32-bit driver on the XP machine that uses the same name that the 64-bit driver and share a printer using this driver or find a 64-bit driver that uses the same name as the 32-bit driver installed on XP and install the driver on XP.

  Alan Morris Windows printing team; Here Microsoft Knowledge Base search: http://support.microsoft.com/search/Default.aspx?adv=1

• In my portable automatic update, cannot install the update for windows Vista (KB972145) he gave the Code 80004005 error message and the second time error code 8007000D

  In my portable automatic update, cannot install the update for windows Vista (KB972145) he gave the Code 80004005 error message and error code 8007000D twice. How can you help me solve this problem

  0X8007000D ERROR_INVALID_DATA

  Try to manually download the update and installation
  http://www.Microsoft.com/downloads/en/results.aspx?FREETEXT=KB972145&displaylang=en&sType=s_basic

  It will not appear in your history after a manual installation, but it will show the updates installed in view area. TaurArian [MVP] 2005-2010 - Update Services

• cannot install update security for Windows XP (KB2686509)

  cannot install update security for Windows XP (KB2686509)

  Hello, gsfl Jg,

  Open Windows Update and check if KB2686509 and KB2676562 are or are not installed.

  When you tried to install the update, you would have received an error code.  Please return this zip code which lies in Windows Update.

  Why this update is offered again several times?

  Windows updates are revived until the update is installed on your computer. If this update is already, perhaps an installation failure has occurred. Check log files to install KB for the error codes. For example, the log file of installation KB for this security update would probably "C:\Windows\ KB2686509.log"
  For more information about how to resolve these problems, click on the number below to view the article in the Microsoft Knowledge Base:

  958051 (http://support.microsoft.com/kb/958051/) you receive a "0x8007F0F4" error code when you try to install the updates on the Windows Update Web site or the Microsoft Update Web site

  What should I do if the installation of this update fails with the error "0x8007F0F4"?

  If you receive the "0x8007F0F4" error when you try to install this security update, follow these steps:

  1. Open the Faultykeyboard.log file that is located in the folder %windir%. This log file contains information about the registered keyboard layout files that are not in the folder % Windir%\System32. The log file will resemble the following:
     Keyboard1.dll.\Layoutfiles\keyboard2.dll C:\Windows\System\Kbda1.dll

     Note In this example, the first entry is just a file name. The second entry includes a relative path with the name of the file. The third category includes a full path of the file.

  2. Copy the files that are listed in the Faultykeyboard.log log file in the System32 folder.

  Note Contact Microsoft technical support if you can't find the Faultykeyboard.log file.

  http://support.Microsoft.com/kb/2686509

• I try to install 6 photo shop lightroom and tells you that it cannot install because I have Windows vista, I have no, I have 10, how many windows - what I do?

  I try to install 6 photo shop lightroom and tells you that it cannot install because I have Windows vista, I have no, I have 10, how many windows - what I do?

  About Vista, but is not https://forums.adobe.com/thread/1836232

• HP Deskjet F4500: HP solution Center lack of software cannot download from HP ste

  Serial number: (deleted content)

  product: CB755B

  HP Deskjet F4580 all-in-one printer cannot scan because lost HP Solution Center.

  I hope you can help:

  I did a clean install of Windows 10 and no longer have the "HP Solution Center" app so I can't scan and save to my laptop.

  With the help of HP Support assistant I can get the download link, BUT the file fails to download. I have disabled firewall 10 win but it has always failed. I tried manual downloads as well as with Deputy supprt. Neither work.

  Here is the link: http://support.hp.com/gb-en/drivers/selfservice/HP-Deskjet-F4500-All-in-One-Printer-series/3944755/m...

  How to scan and save to my computer without the HP Solution Center?

  If not, why the habit of this download file?

  I am pleased to say that the download link for the full features of F4500 software, works now.

  I downloaded the HP of the site successfully today, 09/02/2015.

• Photosmart C6180 all-in-one: cannot install the solution on 8.1 Center

  I received a message that there was a problem with the Solution Center. I uninstalled, but were not able to reinstall.  I thought that maybe the printer Installation Wizard might help, but that can not install no more. The printer is getting to be about 7 to 8 years, but still works fine. The 8.1 is an upgrade of Windows 8. When I choose the download, nothing happens.

  Hello layor.

  Welcome to the HP Forums.

  I see that you have a problem for the printer, re-installed on your computer.

  If you have the printer connected to the computer with a usb cable, please remove both ends and pass the cable on the side for now.

  Please start by clicking on the following link for uninstall the printer software.  We want to make sure that the old software has been completely removed until we are trying to re - install.

  Once the uninstall is complete, restart the computer so that the changes take effect.

  When the computer is back on, disable firewalls or anti-virus protection.  We don't want anything blocking the download depending on whether I'm going to give you.

  Here is the link for the drivers and software HP Photosmart full feature.  Save this file on the desktop of the computer so that it creates its own icon.  It will be easy to find when the download is complete.

  Double-click the new icon and follow the installation instructions.  You will receive connectivity options. If you choose to use a USB connection, do not connect it until you are prompted to do so.

  If you have any questions or concerns, feel free to write me again at any time.

  See you soon,.

• Cannot install the solution without CD Center

  When lights in my office, I got a message that the Solution Center cannot be installed because I need the CD for it.  I do not know what CD I need.  Can someone help me with this problem?  And is it related to Microsoft or another program?  I have Vista Home Premium with Service Pack 2.

  http://h30434.www3.HP.com/T5/other-notebook-PC-questions/Solution-Center-disk/m-p/13153

  Read the information above.

  It is a problem with the HP software.

  Contact HP,

  See you soon.

  Mick Murphy - Microsoft partner