Cannot install iTunes 10 in Vista. Error - "Hello can not be installed.

Original title: Bonjour for windows / / I tunes 10

Hello

During installation I tunes 10, for windows vista, I get just at the end of the process, and then it comes up cannot install Hello.

I tried the apple support process had given, but nothing helps!

So frustrating, because I have a new i pod and can not use it.

Help, please

Refards

Amanda

Hello

You can follow these steps:

Step 1: Delete completely iTunes from your computer and then try to reinstall.

Follow the steps in these articles:
http://support.Apple.com/kb/HT1923
http://support.Apple.com/kb/HT1926

Step 2: Install iTunes in the clean boot state.

See this article for more information on the clean boot:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
 http://support.Microsoft.com/kb/929135

Steps to perform a clean boot:
a. click the ORB start on your desktop
b. type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
c. in the general tab, click Selective startup.
d. under Selective startup, clear the check box load startup items.
e. click on the Services tab, select the hide all Microsoft Services check box and then click Disable all.
f. click OK.
g. When prompted, click on restart.

NOTE: Please check that you start the computer in normal mode after a repair. Follow step 7 article.

My apologies if you have already tried suggestions from these links. But you did not mention what you have already tried to solve the problem. If the problem persists, then
Please provide us with some information.

Kind regards
Afzal Taher - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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