Cannot install iTunes 12.4 (any version)

I have iTunes installed 12.3.2.35 on my computer (running Windows 7). This computer has all the updates of Windows installed. When I tried to upgrade to iTunes 12.4 (none of the iterations and even after you uninstall iTunes 12.3.2.35), I get the following message:

"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ".

I am able to install iTunes 12.4.3 on another computer running Windows 10 without any problem.

Can anyone help?

Advertisement

I found how to fix this problem.

On the start menu in the PC

Type regedit then enter and Yes if there is

CTRL + F to search

Locate the file "iTunes6464msi".

Delete this registry entry

Try to load the latest version of iTunes now

Hope that works for you. It did for me

Tags: iTunes

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