Cannot install Lightroom 6, had a disc for Christmas and I can not install once the installation starts, it stops at 1-2%
first he said I was on vista but I run windows 7 after fixing that via guides found on this forum, I went to install again and he just used to do it stops at 1-2% each time, ive tried to download the installer and don't use only not the disk, the same question. turned off the firewall and a load more things I found online that did not help. I am out of ideas now if you please any suggestions would be great.
Did you try mentioned to make older programs in this version of Windows - Windows help?
Tags: Adobe
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I discovered that my question above is a non issue. A user has triggered by watching the below article on Illustrator 2014 17.0.2 cc
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[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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