Cannot install printer USB on Satellite L100-171 - specified port is unknown
I can't install a USB printer on my laptop. I tried the Lexmark and HP printers, but after that they look as if they were installed OK, I get a dialog box indicating that "the specified port is unknown.
I tried to just about everything, including the re - install USBPRINT. SYS and USBSCAN. SYS, but still won't work.
I am running Windows XP with SP2.
Could someone help?
Thank you
Can I use the USB ports with some other external devices? Have you noticed any problem in Device Manager?
Tags: Toshiba
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Welcome to the HP community @JohnTrd,
I noticed your post on the "fatal error" you see during the installation of your LaserJet M277 on your Windows 7 system, and I wanted to tender hand.
If please try a clean boot, restart the PC and run the installation again to see if it works: How to perform a boot in Windows
Here is the link for drivers and downloads for the LJ M277dw: HP Color LaserJet Pro M277dw MFP
Let me know what happens!
Best wishes to you!
Display thanks to my answer for you help today by pressing the "thumbs up" icon below!
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See the title of the question.
* original title - when I try to install the printer, I get the message "the specified port is unknown. This happened after cable tv and cable modem has been installed
Thanks for your help. I am not a comp read and write to do all this. here goes
No printer listed. I deleted all.no ports usbxxx or dot4xxx. several others listed.
Middle neck is the same. Intel
the RT is Windows 2000 or xp.
It's what I expected.
Usbprint.sys figure 54 times more often in documents and settings. also in nt service pack driver PK. Ditto for usbmon.dll.
This is not the case.
1. open Windows Explorer and type C:\Windows\system32 into the address bar.
2. find usbmon.dll
3. right click on this file. Select properties, and then click the Version tab. Is - this version 5.1.2600.5512? If not, is what version?
4. now, go to the C:\Windows\system32\drivers folder
5. what version is the usbprint.sys file?You have a copy of each file in C:\Windows\ServicePackFiles\i386? If so, what are the versions of these files?
If the usbprint.sys and usbmon.dll in C:\Windows\ServicePackFiles\i386 files are identical (or older) versions that the corresponding files in C:\Windows\system32 and C:\Windows\system32\drivers, copy the C:\Windows\ServicePackFiles\i386 files into their appropriate folders. Then restart.
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Hi jessheffernan2003,
This problem occurs because Windows Vista does not support the installation of kernel-mode printer drivers. Windows Vista only supports installing user mode printer drivers.
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For more information about your hardware manufacturer, visit the following Web site:
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Error message when you try to connect to a printer in Windows Vista: "the printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
http://support.Microsoft.com/kb/931719/
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To install Windows 7 on Satellite L100-179
Hello
New to this site, I have a Satellite L100-179 running on XP Professional, originally from my laptop with XP Home and I have product for this recovery.
I want to install Windows 7 and also to clean my laptop.
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> take off so just to confirm that I had firstley of Windows XP Professional and install original Windows XP Home Edition could came with the laptop?
Why you want to reinstall Win XP if you want to install Win 7?
The configuration of installation of Win 7 will format the HARD drive or the partition too much and it will remove also all the waste
Just start with a clean installation of Windows 7 that of pretty good.> However someone said I could put 2 x 2 GB memory is that correct that I thought I could go only up to 2 GB in TOTAL.
That s dependent on the chipset and BIOS if the two parties would be supports 4 GB of RAM then you could use 2 x 2 GB of RAM, but in general, you should find an info in your user manual on the RAM upgrade and what value RAM is possibleBut in my opinion, only 2 GB of RAM is possible
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Hey @brommmmm,
One thing we know for sure is that your computer and the printer doesn't seem to like. I think that there are problems with your registry that are causing all these different errors, especially since the error log for the program installation continues to point to the registry key: HKLM\SOFTWARE\Hewlett-Packard\Install\ {BCDD692B-17 2D-440-9A1B-501C71D72CC8} for permissions problems. I have a little more suggestions to solve these problems in System.
Step 1: Uninstall your printer software and drivers
Step 2: Run the CCleaner on your computer to fix registry issues:
Step 3: Unlock hidden Admin account:
- Open the display Start again by clicking the Windows start at the bottom of your computer screen icon or by selecting the Windows button in the bottom left of your keyboard to the right of the Ctrl key.
- Once the splash screen opens, type command prompt
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- Once the command prompt opens type: net user administrator / Active: Yes and press ENTER.
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- If your computer will automatically connect to your normal spending users user account and log on to the administrator account.
Step 4: Install printer:
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- Once the splash screen opens, type command prompt
- Once the result of the search for the command prompt appears, do a right click on it and "run as administrator"
- Once the command prompt opens type: net user administrator / active: No. and press ENTER.
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Please respond and let me know if everything works now. Fingers crossed!
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Hi there I downloaded hp print driver and couldnot install printer as file window that don't know what it is I might have uninstall a program that took the missing prn file or / file prn but initially every time computer I see yellow signal in tools sysdtem Device Manager tried to restore the computer but restore has been checked , I don't know how, but here it is.
can you help me please
Hi there I downloaded hp print driver and couldnot install printer as file window that don't know what it is I might have uninstall a program that took the missing prn file or / file prn but initially every time computer I see yellow signal in tools sysdtem Device Manager tried to restore the computer but restore has been checked , I don't know how, but here it is.
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Hello
1. what happens when you try to install a printer?
2. do you get an error message?
I suggest to consult these links and follow the instructions in the link below and check, if this can help:
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer
http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers
It will be useful.
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Hello
If this isn't a driver problem there is a problem of setting or material and you
need to contact Canon.As Canon OEM is responsible for the good operation of the printer and their
drivers provided. Check with Canon support, online documentation, and
drivers.Good luck, you need to update or reinstall the latest driver.
Canon - PIXMA MX726 - software and drivers<- select="" your="" version="" of="">->
http://search-au.canon.com.au/canon__au_en__au_en/search.x?q=&ie=utf8&cat=0&d=DOWNLOADS%09Windows+10+%28x64%29&ct=Support&imgsize=1&pdf=ok&zoom=1&hf=category%09zubaken&cf=model_sm%3APIXMA+MX726&modelName=PIXMA+MX726&ref=search-au.canon.com.au&pid=w6YmqOMtBhRIscFoO5ivxA..&qid=Af7zzD9H48oQ1mI8d_B4lRC7j2s5IqGL&pagemax=30&page=1This is the USA and Australia similar aura.
Canon - Support and drivers USA
http://www.USA.Canon.com/Cusa/support/consumerCanon - Support - contact us
http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumerCanon - Windows - Vista and Windows 7 support
http://www.USA.Canon.com/Cusa/consumer/products?pageKeyCode=windowsSupportCanon printer - page local confirmation - could be from another region.
http://pdisp01.c-WSS.com/OS/====================================================
The main issue is probably the drivers, but these can help:
Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printerSolve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problemsOpen the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-TroubleshooterFind the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-websiteFind and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-driversI hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">->
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