Cannot install Qualcomm Atheros QCA 9000 Series Wireless LAN Driver for Microsoft Windows 8.1

I tried several times to install the driver Qualcomm Atheros QCA 9000 Series Wireless LAN for Microsoft Windows 8.1 in my HP 2000 Notebook PC via HP Support Assistant.  It downloads fine and looks through the installation process, but returns a gray "x" and seems not to install this driver.  Have same problem with Cyberlink Media Suite 10-Office Update, also.

@WalterPowers,

Thanks for posting.

It is possible that there is a problem with the wizard for help where, you may not be able to install the drivers using the program. I would like to troubleshoot the software itself by following the ideas of SuperMario1 in this thread: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/HP-Support-Assistant-Window...

Also, you can try to install the Qualcomm and Cyberlink yourself. If you go to HP.com, click on support and troubleshooting omn. Drivers and downloads, enter the model number of the laptop, in research. You will be brough to a page where you can select drivers for your product, after selecting a BONE.

Tags: Notebooks

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