Cannot install software OfficeJet 6500 on Windows 7

The printer has been on my home network to a XP installation.  My new Win 7 PC recognizes the printer and print to it, but I need to complete (including the centre of Solution) of scanning software, etc.  So I downloaded the software Win7 OJ6500vE709_Full_14.exe as recommended; However, it will not install.  The first few times I ran the .exe it extracted, an Assistant came, and then the wizard says that it could not find a file.  Then I went into computer management and asked to update the drivers, pointing to the directory of the downloaded software, and Windows said that she already had the best driver.   Now if I rerun the .exe it checked, and when this is done there is the message "this application has requested execution to terminate in an unusual way."

I don't know what to try next.

Hello smagand welcome to the Forums of HP, I hope you enjoy your experience!

I see that you encounter errors of execution.  I would like to help!

I would recommend using the steps described in this thread on error message Microsoft visual c ++ runtime libraryby @SuperMario1 .

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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