Cannot install sp1 for Windows 7

I don't know what to do.

Hello Richard,.

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because corrupt Windows Update files or parameters. This can also occur if antivirus software is blocking the installation.

I suggest you use the steps in this article and check if it helps.
Reference:
Troubleshoot installation of Service Pack 1 (SP1) for Windows 7 or Windows Server 2008 R2
http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-installing-Service-Pack

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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