Cannot install SP3 because of an error with KB2393802

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• My Windows XP Professional cannot update SP3 because of lack of PRO11. Or the MSI files and I have the original MS Office 2003 CD to locate its files. Help, please.

  My Windows XP Professional cannot update SP3 because of lack of PRO11. Or the MSI files and I have the original MS Office 2003 CD to locate its files.  Help, please.

  Hello

  1. when exactly you get this error message? While trying to install service pack 3 or while trying to install a windows update?
  2. What is the full and exact error message?

  Please answer these questions and tell us more about the issue, it could help us help you better.

  See the bottom of the articles that might help you.
  You cannot install some programs or updates
  http://support.Microsoft.com/kb/822798
  How to troubleshoot an installation fails on Windows XP Service Pack 3
  http://support.Microsoft.com/kb/950718

• Windows XP32bit SP2 cannot install SP3 beyond the point of restoration

  WindowsXP32 SP2 cannot install SP3 update spent to install point of restoration, never had a problem before.

  WindowsXP32 SP2 cannot install SP3 update spent to install point of restoration, never had a problem before.

  Not much to go...

  Is it a new installation?  Connected to the Internet with Windows Firewall on?  What anti-virus software is installed?  All hardware device drivers (and THE system BIOS) is up to date?

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you'll use the aggressive version - if requested):
  How to reset the Windows Update components?

  Reset.

  Download Windows XP SP3 full installation program )<-- that="" is="" a="" link),="" save="" it="" to="" your="" desktop,="" reboot="" and="" logon="" as="" an="" administrative="" level="" user="" and="" only="" double-click="" on="" it="" to="">

  Come back - we know the results...

• Cannot install this hardware. An error occurred during the installation of the device

  Can someone please HELP ME - I get the following error message: cannot install this hardware. An error occurred during the installation of the device. They system cannot find the specified file.

  I am not able to connect any hardware. It started all of a sudden. I can't connect my mouse so it before I'm not able to use my computer.  He did the same thing when I put in a USB key, there was the same error message.

  If something is damaged? How can I resolve this - pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee.

  Looks like you may have a virus or other malware. Get your updated antivirus program and start safe mode.  Note that some viruses can hide from your normal antivirus program, so you really need to scan mode without failure.  To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode.  Then run a complete system scan.
  Microsoft has suggestions and offerings to
  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus
  Moderator Forum Keith has a few suggestions along this line to
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3
  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem.  To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore.  Click on the box that says show more restore points.
  You can check the corrupted system files.  Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE, then click on run as administrator. Then from the command prompt, type sfc/scannow.
  Finally if all else fails, you can look at the rather cryptic system event log.  To make, click Start-> Control Panel-> administration-> event viewer tools.  Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.
   
  I hope this helps.  Good luck.

• video files preview 'this file cannot be previewed because of an error in the windows media player manager rich low."

  I used to be able to watch VIDEO (including the .avi) files in the preview pane in windows Explorer, but it has since stopped working. This change took place after the update to the latest version on windows media player. (version 12.0.7601.18150)

  attempted fixes:
  1. in options from files of the variations of tab - all reviews of checking / unchecking "always show icons, never thumbnails" and "show previewhandlers in the preview pane. the first has nothing to do with this problem. However, the 'show previewhandlers... '. "when checked this error message is displayed in the preview pane" "this file cannot be previewed because of an error in the windows media player rich preview Manager." When unchecked the poster preview pane a thumbnail with the icon of the program it is supposed to open, in the present case, WMP, this correction allows the preview of the PHOTO but NOT of VIDEO. " also I reset by default, of course.
  2. they also examined the options under system settings panel-advanced control and troubleshooting without success.

  all the less someone ' one can confirm that there is a problem with windows media player? or it comes from windows Explorer?

  UPDATE:

  I found this temp. The difficulty of the problem:
  https://www.YouTube.com/watch?v=xBgrJ3XO-Z8

  This shows that the problem is with WMPRPH.exe (Windows Media Player Rich Preview Handler) it happens when wmprph farm, now if someone knows how to impose this program to continue to work as it should which would solve my problem.

• Cannot install Apps because of group policy defined by the system administrator

  Hello

  When I connect with users created locally while the computer is not joined to a domain, all works fine. I join the computer to the domain and log in as the domain administrator, add domain users with administrative privledges on the local system. In being logged on as a domain user, I'm trying to open an application. I can not install all the apps.  I get a message saying cannot install app because of group policy defined by the system administrator (me).  How can I solve this problem?

  Hello

  The question you posted would be better suited in the TechNet support forum. I suggest you to report the problem in the following link.

  http://social.technet.Microsoft.com/forums/en-us/category/w8itpro

  I hope this helps.

• When I try to open an attachment I "Download cannot be saved, because an unknown error occurred."

  Title says it all. If I try "to open" an attachment, the download dialog appears, and the progress bar begins to fill, then it should be full I get the message:

  "The download cannot be saved because an unknown error occurred
  

  Please Try Again. »

  I can always save the files, but then I have to delete them (and it's just a hassle). Any help would be appreciated!

  Do not have an anti-virus. However, I understood what the problem was!

  It seems that he was not really affecting all attachments, simply *.pdf files (I did not know it since I usually get pdf attachments only).

  The problem is that my default pdf reader has been set on a plug-in that was not working. I changed it and all is well.

• Try to restore my iPhone and I get the message "Cannot restore iPhone because an unknown error (50)." I got this message several times, how to fix?

  Try to restore my iPhone and I get the message "Cannot restore iPhone because an unknown error (50)." I can't chat because the phone is locked and I can not access my serial number. I got this message several times, how to fix?

  Have you already checked this discussion about this?

  The iPhone cannot be synced. An unknown error occurred (-50)

• Cannot install update kb971486 keep getting error code 80072EE2

  Cannot install update kb971486 keep getting error code 80072EE2

  Visit this link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80072EE2

  Otherwise, try to reset Windows Update components:
  http://support.Microsoft.com/kb/971058

• Cannot install Windows Vista (KB968930) code Error 80070020

  ORIGINAL TITLE: install

  Cannot install Windows Vista (KB968930) code Error 80070020 continue to flock to the top what should I do?

  Refer to:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/attempted-installs-of-KB968930-Windows-PowerShell/e3577789-245e-E011-8dfc-68b599b31bf5>

  UTC/GMT is 00:12 Sunday, July 8, 2012

• I received 5 Lightroom as a gift a few months ago and cannot install it because my new computer doesn't have a CD player. Instead, I downloaded the demo and hoped I could enter a product key, but was never invited. Now, the trial has ended and I still

  I received 5 Lightroom as a gift a few months ago and cannot install it because my new computer doesn't have a CD player. Instead, I downloaded the demo and hoped I could enter a product key, but was never invited. Now, the trial has ended and I still have not been invited, just denied access. What should I do to go on the record as owning this software?

  Hi junenfante,

  Please see the download links where you can download the installer and activate the product using the serial key.

  WIN: Adobe - Lightroom: for Windows

  MAC: Adobe - Lightroom: for Macintosh

  Kind regards

  Sheena

• Was able to download and install the Prime Minister, but cannot install Photoshop Elements - get several error messages (software hacked, etc.).  Any ideas?

  Was able to download and install the Prime Minister, but cannot install Photoshop Elements - get several error messages (software hacked, etc.).  Any ideas?

  Download from adobe.com or prodesigntools.com site.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• The adobe application manager cannot install updates because I told that another installer is running

  The adobe application manager cannot install updates because they say that another installer works? Another installer does not work, any way to fix this?

  We do not know. You provide all information system or other details. Reboot your system, be sure to sign as an administrator, and then try again.

  Mylenium

• Cannot install Windows Update KB947821 KB2770660 KB2761465 with error code 80073712 / 8007371c

  Original title: cannot install KB947821 KB2770660 KB2761465 version November 2012

  Hello

  Because it was offered as part of a 10 part windows update a few weeks ago I have not been able to get

  KB947821

  KB2770660

  KB2761465

  Versions of November 2012 to load on my machine

  tried all software "fix it" off site, separate download of the site Web and cleaning facility.

  Tried all the option that I can find for similar problems on the forum too.

  nothing seems not to work

  Vista SP2

  Any help would be welcome.

  TIA

  Mark

  Hi Mark,

  Thank you for your response.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  Please follow the methods below according to your error code and check the issue:

  Method 1:

   

  Follow the steps in the link below.

  Windows Update error 80073712:

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80073712

   

  Method 2:

   

  Follow the steps in the link below.

   

  You receive the error code "0 x 80073712" or the "Windows features" dialog box is empty when you try to install the updates or components in Windows 7 or Windows Vista:

  http://support.Microsoft.com/kb/931712

  Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

   

  Method 3:

   

  Follow the steps described in the links below.

   

  How to get the latest version of the Windows Update Agent:

  http://support.Microsoft.com/kb/949104

   

  Information for network administrators about how to obtain the latest Windows Update Agent:

  http://support.Microsoft.com/kb/946928

   

  Method 4:

   

  Follow the steps in the link below.

   

  How to reset the Windows Update components? :

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

   

  Method 5:

  Follow the steps in the link below.

   

  Error code 0 x 80073712 occurs in Windows Update or Microsoft Update:

  http://support.Microsoft.com/kb/957310

   

  On-site upgrade warning:

   

  Warning: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

   

  Let us know the State of the question, if you need help I'll be more than happy to help you.

   

• Cannot install KB980182 + 17 other updates - error 0x8007371c or "does not apply to this system".

  I am running Vista Home Premium with Service Pack 2, 32-bit. For example, I have the 8.0.6001.18828 version. I use AVAST AV and Comodo Firewall. I've never had McAfee.

  I have 18 'Important' Windows Vista updates will not be installed: several updates, several windows Vista updates, etc. Back to 08/12/09 and 27/04/10 the most recent. They start to add up. Here is a screenshot of them:

  http://img94.imageshack.us/img94/5003/updatesl.PNG

  For about 11 of them, let's say in the meantime (until restarted), but then after the resumption, that they do not have to install but have no error code. The event viewer indicates that they are 'not applicable for this system' (then why they have been downloaded?). Who does not apply are: KB905866 KB971468, KB972270 KB979683 KB978601, KB977816, KB978338, KB979099, KB974318, KB980248, KB980232.

  The rest of them, as (for example, KB980182) will fail because of an error of 8007371 C. In Event Viewer, they all have a sequence of error similar to this one (it's for KB980182):

  ###

  11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
  11:10 - Windows Servicing has not completed the process of change update 980182-39_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
  11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
  11:10 - Windows Servicing has not completed the process of change update 980182-38_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
  11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
  11:10 - Windows Servicing has not completed the process of change update 980182-37_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
  11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
  11:10 - Windows Servicing has not completed the process of change update 980182-2_neutral_GDR of packaging KB980182 (Update) in Staged (Staged) State
  ...
  [several other of these errors, with '2' to 36, even numbers only]
  ...
  11:11 - Installation failure: Windows failed to install the following update with error 0x8007371c: Cumulative security update for Internet Explorer 8 for Windows Vista (KB980182).

  ###

  Things I've tried:

  1. installation after a clean boot - at first, seems to be successful that I can get the list to the left of 1 or 2, but at some point given shortly after they all reappear.

  2A ran the System File Checker that comes up: "Windows Resource Protection has not found any breach of integrity."

  3 reset Windows Update components (manually or with the "FixIt" solution to http://support.microsoft.com/default.aspx/kb/971058?p=1)

  4. stop of services related to Windows Update, rename system folders, saving and then associated DLL files by restarting services (as described here: http://social.answers.microsoft.com/Forums/en/vistainstall/thread/ed275467-5580-41dc-9ccc-3c1e22c6fd28)-same result

  5 install in safe mode - gives me "Setup has encountered an error: 0x8007043c.» This service cannot be started in safe mode. »)

  6. scan the hard disk for errors (e.g., check disc) - Nothing found

  7. search for viruses, Trojans and malware - do not have

  8. install with UAC, anti-virus and firewall off the coast - same result

  9 install the upgrade preparation tool system for Windows Vista (KB947821) [January 2010] (with UAC, AV, etc off), but the installation 'failed' (no error code). Installation in safe mode it gives me the «...» "0x8007043c. this service cannot be started in safe mode."

  10. manually install them - same result

  A short circuit contact MS have exhausted the options?

  Thank you. This is not a beta or Release Candidate build both fuhgeddaboutit and open a free support incident.

  PS: I think you will find that the updates are not installed due to infection hijackware, Kurt.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft