Cannot install the CD software, AutoPlay does not, can not see .exe files in windows Explorer

I tried to load the software for a Microsoft mouse that I bought. When I loaded the CD in the drive, the Setup program did not start. When I looked at the content of the CD, it wasn't a setup.exe file. Tonight I tried to load TurboTax, and I'm having the same problem. I put the disc in a XP machine, the installation program starts right up and I see the installation files in Windows Explorer. I can't install it to work on my Vista computer.  When I right click on the drive, I don't get the option to install or run the program. It's as if she's even not recognize that there is a facility on the disk. I'm running Vista SP1 small business. I also downloaded windows a 4.5. No change. Help!

Well, I am the furthest thing from a computer Wizard but I came across the solution to my problem and kklinger.  I recommend removing a program called "Xplay" from Mediafour.  There seems to be a MAC program and is the reason that the autorun is not complete.  Try this: 1. go to start, then Control Panel
2. open "programs and features".
3. scroll through the programs and see if you have the XPLAY under the title editor MACROVISION
4 right click once a program to highlight, and then click "Uninstall/change" upward.
5. (you may get a pop-up asking if it's OK continue.)  If so, click on "Allow")
6. once the program is removed, you will need to restart your computer.

It worked for me.  Good luck.

Tags: Windows

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