Cannot install the driver HP Photosmart C6180 and software problems-, yet get HP-related crashes

I had a lot of crashes with my main PC, a number related to HP, including at startup ("your computer has recovered from a serious problem") and close (the HP software responds only to not close).  I reformatted the system, reloaded Win XP Pro disk and all updates.  I couldn't reinstall the HP drivers and other software from my CD or after you download from the HP site.  The stalls of process at an early stage (only in step 2), sometimes blocks your PC when it does.

The last time, I filled the experience HP online questionnaire and noted that I thought I had a generic problem rather than related to HP.  However, checking details on the Microsoft error report, I discovered that after the start I regularly get the message:

HP Installer Recovery plug has encountered a problem and needs to close

Error signature

AppName: hpzrcv01.exe AppVer: 7.0.0.71 ModName: msvcrt.dll

ModVer: 7.0.2600.5512 Offset: 00036fa3

Download of HP is about 76 Mb.  I have on my C drive (System) of a program file HP/Temp with 7 Mb and on the E partition where I wanted to install the drivers and other software a program file HP / Digital Imaging, 30 MB.  Both are dated yesterday, when I finally tried to install from a download.  The HP printer is not displayed under the control panel of configuration/printers, or the Add Printer Wizard can recognize it on the network.  (I have not tried to disconnect the router and connect directly to the PC, but that shouldn't matter to software problems, should it?)

Any advice would be welcome.

Thank you once again, Dexter - it was a Microsoft problem rather than a problem of HP, I finally found and installed the right fix MS and just installed the HP software - to be on the safe side, I only did the essentials of basic printing and left the other stuff for later.  And I'll report this "resolved" if I can find the button after validation!

Tags: HP Printers

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