Cannot install the drivers and software for HP Deskjet 5650
I removed most of the HP entries to my printer from the Start Up. Since then I have not been able to get the Printer Wizard to start. Recently, I uninstalled everything related to the printer from Add Remove programs. Since that time I tried to install my HP drive. It comes up with the error that the software does not support my operating system. My operating system is Windows XP Home Edition SP3. The software is looking for Windows XP. I downloaded the drivers and software from HP. When it runs, it starts very well. For some reason, it isn't detecting my printer. After you select how the printer is connected to the computer and the connection at the same time the software tries to finish, but he comes up with an error and says it cannot complete the installation. I am able to install the drivers, but when I try to install the drivers and software is when the error appears. How can I fix? It would be nice to use the wizard for printer hp again.
I found the solution to my problem. Before I could install the software and drivers for my printer that I had to remove completely all the software and the printer driver. Here's what I used to delete the printer driver. Restarting my PC after removing the printer driver has been the most important step. Everything works fine now.
Tags: HP Printers
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Hi rbafkis,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.
I understand that you are unable to download the software and drivers for your HP computer.
The HP site seems to work very well as I just downloaded on it without problem.
You are able to download from other sites?
Have you tried using another browser to download?
Have you tried running The HP Support Assistant to retrieve updates?
Have you checked your firewall and virus checker setting to make sure it is not blocked?
It could also be a firewall on your router setting.
Have you tried to download from a hotspot or maybe a friends house?
If you are unable to download the software desired, try another computer to download on a USB and then install the updates.
After installing the updates, you have the same problem?
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I am running Windows XP
Thank you
Karen has.
Hi Allerk,
Try using the brush included in the CD or download.
Of the Original installation CD:
1. Insert the CD in the drive and then cancel Setup
2. open my computer and click right then on the CD from the drive and select open
3 open the Util folder
4 open the CCC folder
5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe
6. once the uninstall is complete, restart the computer
If the software has been downloaded and extracted to your system:
1. type % temp % in the field of race
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3 open the Util folder
4 open the CCC folder
5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe
6. once the uninstall is complete, restart the computer
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Hello
Download and install the software from the following link:
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Seems to download the software I mentioned before has been deleted. This means that a new driver will be downloaded.
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4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
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800704B 8-3001 error code stop download of 10 windows to install the drivers and characteristics
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Hello Michael,
Thanks for posting your query on the Microsoft Community.
You can improve your current PC to Windows 10 by going to the Windows 10 software download page to download the media creation tool. The media authoring tool can be used to create a USB or DVD media to upgrade your current PC to Windows 10 or install Windows 10 on another PC.
Follow the instructions on the download page of Windows 10 software: http://www.microsoft.com/software-download/windows10
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http://support.Dell.com/support/downloads/index.aspx
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See you soon.
Mick Murphy - Microsoft partner
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