Cannot install the Epson CX4800 printer driver in the new Win7 64-bit system.

I have a new pc with Win7 64 bit. I downloaded the driver Vista/Win7 64-bit on the Epson site. The Installer-error at the point when you try to install the driver. I checked Device Manager and can see Printing USB support in the USB controllers section. When you view Device Manager, I can unplug the printer USB cable and USB printing support icon goes. When I plug the cable into the printer, the reapperars icon. I can scan documents from the printer to the computer. I can also copy the parts of the printer on the paper. I can't get the driver to install. Windows simply says "driver not installed device software." I run the driver installation program Epson 4 times with no success. Your help is appreciated.

Hi halbad,

Please see the post below with a similar problem and fix possible:

http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/f1d234f2-d14c-4b0a-A2ac-53fb72fb5357

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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