Cannot install the printer. The print processor is not (winprint)

According to the scenario:

DC1 in site 1 runs Windows Server 2012 Standard, printing and Document services are installed. Many printers are installed and work.

DC2 in site 2 is running Windows Server 2008 R2 Standard 64-bit, printing and Document services are installed. I want to install printers that users in this site must be able to print with.

Same printer exist in both sites. In Site 1 on DC1, I was able to properly install the driver, add the port and installed the printer.

I took the same driver DC2 and installed. I created the Port with the IP address of the printer but when I finish the Add Printer Wizard I get an error message saying: cannot install the printer. There is no winprint print processor.

I was looking in many forums and before you ask, the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint key does not exist on two domain controllers (tried to create thispost), but makes no difference.

The winprint.dll file does not exist in the C:\Windows\System32\spool\prtprocs\w32x86 directory on any of the machines, but is located under C:\Windows\System32\spool\prtprocs\x64 on the two machines.

There seems to be no difference in configuration between these two machines, but as I mentioned abov, on DC1, I'm able to add the printer, and I'm not on DC2.

Is there anything I can do to get the job to the printer on DC2?

(And for those who ask why install on a domain controller, there is no member server in this site).

Thank you

Hello Josi,

Thanks for posting your question on the Microsoft community.

The question will be better suited to the audience of professionals on the TechNet forums.

I would recommend posting your query in the TechNet forums.

TechNet Forum
https://social.technet.Microsoft.com/forums/en-us/home?category=WindowsServer

Thank you

Tags: Windows

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