Cannot install the printer. The print processor is not (winprint)

According to the scenario:

DC1 in site 1 runs Windows Server 2012 Standard, printing and Document services are installed. Many printers are installed and work.

DC2 in site 2 is running Windows Server 2008 R2 Standard 64-bit, printing and Document services are installed. I want to install printers that users in this site must be able to print with.

Same printer exist in both sites. In Site 1 on DC1, I was able to properly install the driver, add the port and installed the printer.

I took the same driver DC2 and installed. I created the Port with the IP address of the printer but when I finish the Add Printer Wizard I get an error message saying: cannot install the printer. There is no winprint print processor.

I was looking in many forums and before you ask, the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint key does not exist on two domain controllers (tried to create thispost), but makes no difference.

The winprint.dll file does not exist in the C:\Windows\System32\spool\prtprocs\w32x86 directory on any of the machines, but is located under C:\Windows\System32\spool\prtprocs\x64 on the two machines.

There seems to be no difference in configuration between these two machines, but as I mentioned abov, on DC1, I'm able to add the printer, and I'm not on DC2.

Is there anything I can do to get the job to the printer on DC2?

(And for those who ask why install on a domain controller, there is no member server in this site).

Thank you

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Hello Josi,

Thanks for posting your question on the Microsoft community.

The question will be better suited to the audience of professionals on the TechNet forums.

I would recommend posting your query in the TechNet forums.

TechNet Forum
https://social.technet.Microsoft.com/forums/en-us/home?category=WindowsServer

Thank you

Tags: Windows

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