Cannot install the update error

I'm trying to update my iPhone 6 16 GB running iOS to iOS 9.3.1 9.2.1 but when I try to install the OTA update it says "cannot install the update." How could I solve this problem? The contact ID is not available because the unit is gray with a white screen and a contact ID button or space, which affects the update process?

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I would try to update via iTunes

Connect the device using a cable to a computer (PC or Mac) running the latest version of iTunes 12.3.3

The time that the phone is detected, choose software update

If the phone is not detected - see here

If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

OR

Please take a genius appointment at an Apple Store, or select another authorized service provider.

Tags: iPhone

Similar Questions

  • Cannot install the update error Code Ox800B010B

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    3. when exactly you get the error message?

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    I suggest that return you the item and run Microsoft fix:

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    Method 2:

    Test the problem in clean boot mode.

    How to configure Windows XP to start in a "clean boot" State

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  • Cannot install the update error KB2718704: 0x8007F064

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    Microsoft Update tried to install the update for Windows XP (KB2718704) whenever I closed my computer, but it could not include my manual installation.

    Hello

    Method 1: Run the fixit

    Check out the link:

    The problem with Microsoft Windows Update is not working

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    Method 2:

    Check out the link:

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    Warning: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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    File system (CFS) Checker

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    Check out the link:

    How to configure Windows XP to start in a "clean boot" State

    http://support.microsoft.com/kb/310353.

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  • Cannot install the updates, error 0000646

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    Please join Microsoft Community where you can find the necessary information on Microsoft products!

     

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    See the article mentioned below:

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    Would have been nice if you included the Windows operating system you are using, but nevertheless (pick that applies to you).

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    TaurArian [MVP] 2005-2010 - Update Services

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    `````````

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