Cannot install the update - Windows 7 64 bit (windows installer error - program might not work)

I am running Windows 7 Home Premium 64-bit. I'm unable to install updates for iTunes (last successful update was my PC itunes 12.2.2.25 64 bit). The error message I get when you try to run the downloaded exe file from apple is: 'there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ". Please indicate what the problem is and how I can fix. I am not able to backup or synchronize my devices (for example iphone 6 sec) over to my PC as it is said that iTunes must be 12.3 or higher. Thank you - Bryan

Try to repair the Apple Software Update of the programs and features Control Panel, and then reinstall iTunes.

For general advice, see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

TT2

Tags: iTunes

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