Cannot install Trend Micro 2012, receive error message: "your computer meets all the installation requirements, so Setup must stop."

Original title: Problems installing Trend Micro 2012

Tried to install Trend micro on my laptop, and towards the end of this way the message; "Your computer meets all the installation requirements, so the installer must stop." appeared. He then read "Windows update," I clicked on the link and also called microsoft who gave me the link updates from SP1 to SP2. I did (ran for almost 2 hours!) and recorded. I then checked the edition of windows under system and it has not saved the update even if it is registered and installed to my files. Tried to do the foregoing twice, still the same problem. Rang Dell and they sought to find an answer to the problem, but did everything they could. Still no answer to the problem after all. I have Windows Vista Home Basic as my operating system and installed Trend micro in the past with no problems. (Not sure if the following has nothing to do with it, but thought it might be useful a mention). I changed to Microsoft Office 2007, which has already been installed on my laptop for Office 2003, because I found it difficult from the laptop to the desktop and I didn't really want to pay for the upgrade of my office, if I didn't need it.

Hello

You need to install Trend Micro Titanium 2012 Vista SP2 or later version

See this: http://support.antivirus.co.UK/trendmicro/kbresolution.jsp?Hmid=53756&ServiceId=51&ApplicationId=345

I suggest you follow these methods and check.

Determine if SP2 has been installed or not?

To see if the update has been installed, review the installation history

To view the history of installation, follow these steps:

a. click Start, point to all programsand then click Windows Update or Microsoft Update.

b. click view update history.

c. find the latest entry for the specific update.

d. If the entry shows the success in the status column, the update has been installed. If it says pending in the status column, the update is not installed.

Post back with the history state of Windows update, mistakes, if there is.

If the update is successful, if it does not show in system properties run System File Checker tool.

To do this, follow the steps in this link:

Follow the steps in this link: http://support.Microsoft.com/kb/929833

In the meantime, you can check this link for the required components, that you must take to install the Vista SP2. Learn how to install Windows Vista Service Pack 2 (SP2)

http://Windows.Microsoft.com/is-is/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

Also these return these items:

Troubleshoot installing or uninstalling programs

http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-installing-or-uninstalling-programs

How to solve problems when you install or uninstall programs on a Windows computer

http://support.microsoft.com/kb/2438651

I hope this helps!

Tags: Windows

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