Cannot install updates for WIndows - error 80070490 and installation disc?

original title: error 80070490 and installation disc?

Dell, Vista, x 64 laptop.

I can not install updates, including Service Pack 2 and IE 8. I managed to fix the other error messages, but this one is a winner.

I can't follow the steps here because I don't have an installation DVD. The laptop doesn't have a CD/DVD-ROM internal drive and did not come with a disc because everything was preinstalled. Even if I had a disc, my computer does not recognize the CD/DVD-ROM external drive when it is plugged in (a problem at a time!), so it would always help. "The System Update tool does not work on this machine, probably because of that pesky little" compatible operating systems: Windows Vista Service Pack 2 "requirement. I so need SP2 to download the tool which will allow my computer to install SP2? Nice little catch-22 there. I agree with the irony. I disagree with not being able to install updates at all, ever.

Is it possible to re - install without a disk? Can I solve this problem at all or I'll have to take the laptop to Best Buy and ask them to do some voodoo Geek Squad to it?

Hello

Check if your computer has a recovery partition.
If the computer has a recovery partition, use the recovery partition to restore the computer to factory settings.
Note:   All programs and data will be lost.  You can make a backup of all important data and reinstall programs.

You can also contact the manufacturer of your computer, and asking for a disc.

Windows Update error 80070490
http://Windows.Microsoft.com/en-GB/Windows-Vista/Windows-Update-error-80070490
Please note
: you must have a disk for Installation of Windows Vista with Service Pack 1 integrated in to perform an upgrade to your computer, like your computer with Service Pack 1.

How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

http://support.Microsoft.com/kb/2255099

Note: Run a repair installation will not damage files and applications that are currently installed on your computer. However, I suggest you to save all the important date of the computer before you perform the upgrade on the spot.

Thank you

Tags: Windows

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