Cannot install updates KB2585542 and KB2712808-error code 8E5E0147

Hello

All other updates automatically install OK except above two, I installed Security Essentials which reports no problem, also run Fix It and PC cleaning software and currently all report no problems found. I also tried to install manually with and without disabled Antivirus software.

Can you help me?

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/unable-to-install-updates-kb2585542-kb2705219/aeb7aa8a-A453-4841-9f85-e08939a444a6

http://support.Microsoft.com/kb/2509997/en-us>

UTC/GMT is 19:43 Friday, November 23, 2012

Tags: Windows

Similar Questions

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    Hello

    Follow these steps:

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  • Error: 0xe0000102 cannot install updates KB972270 and KB982132.

    Original title: KB972270 and KB982132 want to install.

    For several years the updates of security for all Microsoft products are at the regular rate
    and as soon as available.
    Now, in November, all security updates Microsoft in November had been installed.

    At the same time for
    -MS Office compatibility pack
    -MS Excel Viewer 2007
    -MS Powerpoint Viewer 2007
    several security updates and SP2 had been uninstalled and replaced with SP3 manually.

    After all these operations the Microsoft Update and MBSA reports
    KB972270 and KB982132 were missing.

    Attempt to update shows no need to download the file because all the necessary files already downloaded.
    End of the installation of two patches with summary 'OK '.
    However, if to market verification MBSA or Microsoft Update, these two patches
    are still listed as missing. You can perform all these steps in an endless loop.
    Each time the same result.

    See below two logs for details please.

    What is the reason?
    How to solve the problem?

    [KB982132.log]
    1.610: ================================================================================
    1,610: 2011-11-09 22:26:45.468 (local)
    1,610: C:\WINDOWS\SoftwareDistribution\Download\3b9a24c8602d832283340e99d108cb2a\update\update.exe (version 6.3.13.0)
    1,610: hotfix started with following command line: /ParentInfo:442ee98ee897cc49a583a2180298bfc8 /if
    1,610: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2.110:-old information in the registry.
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    2.110: destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    2.110: destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    2.110: destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    2.110: destination:
    2.110:-new information in the registry.
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    2.110: destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    2.110: destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    2.110: destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    2.110: destination:
    2.110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2.110: SetProductTypes: InfProductBuildType = BuildType.IP
    2.110: SetAltOsLoaderPath: no section uses DirId 65701; fact.
    2.125: CreateUninstall = 0, directory = C:\WINDOWS\$NtUninstallKB982132$
    2.125: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    2.141: there is no Ref tag c:\windows\system32\sp4.cab
    2.141: there is no Ref tag c:\windows\system32\sp3.cab
    2.141: there is no Ref tag c:\windows\system32\sp2.cab
    2.141: there is no Ref tag c:\windows\system32\sp1.cab
    2.141: there is no Ref tag c:\windows\system32\driver.cab
    2.141: there is no Ref tag c:\windows\system32\fp40ext.cab
    2.141: there is no Ref tag c:\windows\system32\fp40ext1.cab
    2.141: there is no Ref tag c:\windows\system32\wms4.cab
    2.141: there is no Ref tag c:\windows\system32\wms41.cab
    2.141: there is no Ref tag c:\windows\system32\ims.cab
    2.141: there is no Ref tag c:\windows\system32\ims1.cab
    2.141: there is no Ref tag c:\windows\system32\ins.cab
    2.141: there is no Ref tag c:\windows\system32\ins1.cab
    2.141: from AnalyzeComponents
    2.141: AnalyzePhaseZero used 0 graduation
    2.141: no c:\windows\INF\updtblk.inf file.
    2.141: analysis of file used OEM 0 graduation
    2.141: AnalyzePhaseOne: used 0 graduation
    2.141: AnalyzeComponents: analysis /hotpatch disabled; jump.
    2.141: AnalyzeComponents: this feature is disabled.
    2.141: FindFirstFile c:\windows\$hf_mig$\*.*
    2.641: AnalyzeForBranching used 0 graduation.
    2.641: AnalyzePhaseTwo used 0 graduation
    2.641: AnalyzePhaseThree used 0 graduation
    2.641: AnalyzePhaseFive used 0 graduation
    2.641: AnalyzePhaseSix used 0 graduation
    2.641: AnalyzeComponents used 500 ticks
    2.641: downloading 0 files
    2.641: bPatchMode = TRUE
    2.641: inventory complete: ReturnStatus = 0, 516 ticks
    2.641: Num ticks for invent: 516
    2.641: [dumpDownloadTask], we have all the necessary files for the installation package. Return STATUS_READY_TO_INSTALL
    2.641: dumpDownloadTask return 0xf201 (ready to install)
    2,657: KB982132 installation did not complete.
    2,657: Update.exe extended error code = 0xf201
    1.313: ================================================================================
    1,313: 2011-11-09 22:30:32.718 (local)
    1,313: C:\WINDOWS\SoftwareDistribution\Download\f0fea42f69058000617da24986c3b109\update\update.exe (version 6.3.13.0)
    1,313: impossible to activate SE_SHUTDOWN_PRIVILEGE
    1,313: hotfix started with following command line: - q - z - er /ParentInfo:e1e80aeb2fa28c4e9f475f2ce87087a2
    1,313: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1,688: in function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    1,688: in function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    1,688:-old information in the registry.
    1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1,688: destination:
    1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1,688: destination:
    1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1,688: destination:
    1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1,688: destination:
    1,688:-new information in the registry.
    1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1,688: destination:
    1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1,688: destination:
    1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1,688: destination:
    1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1,688: destination:
    1,688: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1,688: SetProductTypes: InfProductBuildType = BuildType.IP
    1,688: SetAltOsLoaderPath: no section uses DirId 65701; fact.
    1,703: CreateUninstall = 0, directory = C:\WINDOWS\$NtUninstallKB982132$
    1,703: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    1.719: there is no Ref tag c:\windows\system32\sp4.cab
    1.719: there is no Ref tag c:\windows\system32\sp3.cab
    1.719: there is no Ref tag c:\windows\system32\sp2.cab
    1.719: there is no Ref tag c:\windows\system32\sp1.cab
    1.719: there is no Ref tag c:\windows\system32\driver.cab
    1.719: there is no Ref tag c:\windows\system32\fp40ext.cab
    1.719: there is no Ref tag c:\windows\system32\fp40ext1.cab
    1.719: there is no Ref tag c:\windows\system32\wms4.cab
    1.719: there is no Ref tag c:\windows\system32\wms41.cab
    1.719: there is no Ref tag c:\windows\system32\ims.cab
    1.719: there is no Ref tag c:\windows\system32\ims1.cab
    1.719: there is no Ref tag c:\windows\system32\ins.cab
    1.719: there is no Ref tag c:\windows\system32\ins1.cab
    1.719: from AnalyzeComponents
    1.719: AnalyzePhaseZero used 0 graduation
    1.719: no c:\windows\INF\updtblk.inf file.
    1.719: analysis of file used OEM 0 graduation
    1.719: AnalyzePhaseOne: used 0 graduation
    1.719: AnalyzeComponents: analysis /hotpatch disabled; jump.
    1.719: AnalyzeComponents: this feature is disabled.
    1.719: FindFirstFile c:\windows\$hf_mig$\*.*
    2.203: AnalyzeForBranching used 0 graduation.
    2.203: AnalyzePhaseTwo used 0 graduation
    2.203: AnalyzePhaseThree used 0 graduation
    2.203: AnalyzePhaseFive used 0 graduation
    2.203: AnalyzePhaseSix used 0 graduation
    2.203: AnalyzeComponents used 484 ticks
    2.203: downloading 0 files
    2.203: bPatchMode = TRUE
    2.203: inventory complete: ReturnStatus = 0, 500 ticks
    2.203: Num ticks for invent: 500
    2,219: VerifyTargetFileSize: impossible to verify size as Source = NULL for file c:\windows\inf\HFX1AC.tmp
    2,219: file copied: c:\windows\inf\branches.inf
    4.078: allocation of the C: disk size is 4096 bytes, free space = 27556048896 bytes
    4,094.: drive C: free 26279MB req: 6 MB w/uninstall 0MB
    4,094.: all CabinetBuild
    4,094.: Num ticks for Cabinet build: 1891
    4,094.: DynamicStrings section not defined or empty.
    4,094.: FileInUse: disabled detection.
    5.094: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    5,188: PFE2: not avoiding is not per file Exceptions.
    5.297: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update_SP3QFE.inf-> c:\windows\$hf_mig$\KB982132\update\update_SP3QFE.inf.
    5,328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\spuninst.exe-> c:\windows\$hf_mig$\KB982132\spuninst.exe.
    5,328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\spmsg.dll-> c:\windows\$hf_mig$\KB982132\spmsg.dll.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\spcustom.dll-> c:\windows\$hf_mig$\KB982132\update\spcustom.dll.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\KB982132. CAT-> c:\windows\$hf_mig$\KB982132\update\KB982132.CAT.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update.exe-> c:\windows\$hf_mig$\KB982132\update\update.exe.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\updspapi.dll-> c:\windows\$hf_mig$\KB982132\update\updspapi.dll.
    5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update.ver-> c:\windows\$hf_mig$\KB982132\update\update.ver.
    5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\updatebr.inf-> c:\windows\$hf_mig$\KB982132\update\updatebr.inf.
    5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\eula.txt-> c:\windows\$hf_mig$\KB982132\update\eula.txt.
    5.391: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\branches.inf-> c:\windows\$hf_mig$\KB982132\update\branches.inf.
    5.391: copied file: C:\WINDOWS\system32\t2embed.dll
    5,422: VerifySize: could not get the target size of the file: C:\WINDOWS\system32\t2embed.dll
    5.438: copy the file: C:\WINDOWS\system32\t2embed.dll
    5,453: DoInstallation: installing assemblies with root path of the source: c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\
    5,453: Num ticks for copying files: 1359
    5,453: Num ticks for Reg update and delete files of size 0: 0
    5,469:-old information in the registry.
    5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    5,469: destination:
    5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    5,469: destination:
    5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    5,469: destination:
    5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    5,469: destination:
    5,469:-new information in the registry.
    5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    5,469: destination:
    5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    5,469: destination:
    5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    5,469: destination:
    5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    5,469: destination:
    5,469: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
    5.485: RebootNecessary = 0, WizardInput = 1 DontReboot = 1, ForceRestart = 0

    [KB972270.log]
    1.297: ================================================================================
    1.297: 2011-11-09 22:30:26.640 (local)
    1.297: C:\WINDOWS\SoftwareDistribution\Download\d8ef7c8f90f509563f255df3e967b057\update\update.exe (version 6.3.13.0)
    1.297: impossible to activate SE_SHUTDOWN_PRIVILEGE
    1,312: hotfix started with following command line: - q - z - er /ParentInfo:cc1e5ae30f618e40b09e5050d257bac1
    1,312: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1765: in function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    1765: in function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    1765:-old information in the registry.
    1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1765: destination:
    1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1765: destination:
    1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1765: destination:
    1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1765: destination:
    1765:-new information in the registry.
    1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1765: destination:
    1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1765: destination:
    1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1765: destination:
    1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1765: destination:
    1765: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1765: SetProductTypes: InfProductBuildType = BuildType.IP
    1,781: SetAltOsLoaderPath: no section uses DirId 65701; fact.
    1,781: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update_SP3GDR.inf failed
    1.797: CreateUninstall = 0, directory = C:\WINDOWS\$NtUninstallKB972270$
    1.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    1.797: BuildCabinetManifest: missing update.url
    1.797: from AnalyzeComponents
    1.797: AnalyzePhaseZero used 0 graduation
    1.797: no c:\windows\INF\updtblk.inf file.
    1.797: analysis of file used OEM 0 graduation
    1.797: AnalyzePhaseOne: used 0 graduation
    1.797: AnalyzeComponents: analysis /hotpatch disabled; jump.
    1.797: AnalyzeComponents: this feature is disabled.
    1.812: FindFirstFile c:\windows\$hf_mig$\*.*
    2.281: AnalyzeForBranching used 16 ticks.
    2.281: AnalyzePhaseTwo used 0 graduation
    2.281: AnalyzePhaseThree used 0 graduation
    2.281: AnalyzePhaseFive used 0 graduation
    2.281: AnalyzePhaseSix used 0 graduation
    2.281: AnalyzeComponents used 484 ticks
    2.281: downloading 0 files
    2.281: bPatchMode = FALSE
    2.281: inventory complete: ReturnStatus = 0, 484 ticks
    2.281: Num ticks for invent: 500
    2.281: VerifyTargetFileSize: impossible to verify size as Source = NULL for file c:\windows\inf\HFX1A8.tmp
    2,297: copied file: c:\windows\inf\branches.inf
    4.219: allocation of the C: disk size is 4096 bytes, free space = 27556601856 bytes
    4.234: drive C: free 26280MB req: 6 MB w/uninstall 0MB
    4.234: all CabinetBuild
    4.234: Num ticks for Cabinet build: 1953
    4.234: DynamicStrings section not defined or empty.
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