Cannot install Vista SP1, error code "WindowsUpdate_80004004" "WindowsUpdate_dt000"

Summary: I have bad installation of Vista SP1 and would be grateful for any advice, see details below.

B A C K G R O U N D:

I am running Vista Home Premium (32-bit version) and I need to upgrade Adobe create Suite 3 (CS3) to CS4. The problem comes from the fact that CS4 requires Vista Service Pack 1 (SP1) and I'm unable to install SP1.

I really, really want to avoid storing new factory setting and re-install Vista... So, I would be very grateful if there is someone out there who could offer some advice to help me correct my current system with SP1, allowing installation both need the software Adobe CS4. Someone has an idea of what I might try next?

E R R O R D E S C R I P T I O N:

After trying to install the Vista SP1, I get the following under Windows Update error code: "WindowsUpdate_80004004" "WindowsUpdate_dt000" Leading to this following error occurs:

  1. SP1 is installed and Vista claims that it is correctly installed (it takes a few hours...)
  2. Computer is restarted and 3 updates are applied to the system. The first of these takes forever and housing is 98% completion for a few hours, not a sign of healty I guess...
  3. Computer is then restarted again (or maybe it goes directly from 2) 3) without a re-boot inbetween?) and now I am facing a window called "Start up repair" telling me "your computer is unable to boot"... here I just have to click Next and the computer now spends in the order of 45 minutes to fix the system. When it's done, Vista starts but without SP1 and Windows journal showing the unsuccessful attempt to install KB936330 entry more an upgrade.

S Y S T E M C O N F I G:

  • HP Pavilion dv9000
  • AMD Turion 64 X 2 rocessor
  • 2 GB of RAM, 32-bit version of Vista Home Premium, no other OS
  • Trend Micro Internet security (antivirus and firewall)

Vista updated with all updates high priority, except the following:

  • KB905866, error message "WindowsUpdate_80004004" "WindowsUpdate_dt000"
  • KB936330 (SP1), an error message "WindowsUpdate_80004004" "WindowsUpdate_dt000"
  • KB955430, "WindowsUpdate_800F0825" "WindowsUpdate_dt000" (note the difference)

W H A T I H A V E T R I E D S O F R:

Diagnosis of basic computer:

  1. run chdsk: OK
  2. the verification of memory: OK
  3. I also downloaded a Vista recovery disk and booted from the recovery disc. In this mode, I tried to repair Vista, but no error was found.

I tried to install the SP1 with these configurations, all attempts to exactly the same error as described in detail above:

  • update of the "normal route" via automatic windows standalone
  • Downloaded the stand-alone SP1: unsuccessful (I read somewhere that has helped other users...)
  • disabled wifi: unsuccessful (I read somewhere that has helped other users...)
  • disable the antivirus and Firewall: unsuccessful

That's all the advice?

Thanks in advance,
Peter

Windows Update Forum:

It comes with Vista, upgrade install and activate Forum.

You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

In this way, you will receive the best help.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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