cannot locate block sender list in outlook express

I write a question on behalf of the client. Here's the problem of the customer:

I'm not able to locate my block sender list in my OUTLOOK EXPRESS email. Some of my emails do not come to me and wanted to check my block senders list, but it is empty.

Note that if an address is in the blocked senders list, the message will still arrive in deleted items.
 
In OE: Tools | Message rules | List of blocked senders.
 
If messages do not come at all, check the Message rules, especially for a rule that has remove it from the server as the action.
 
Please also indicate the client to send a message to one of these problematic addresses and ask them to respond with the answer option. If this message is received, the sender has the wrong address for your customer in the address book.

Tags: Windows

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