cannot log on to windows update

Similar Questions

• Filter junk e-mail in Microsoft Office Outlook 2007 (KB976884) fails with the error Code 1603 (or 1402) in Windows logs when using Windows Update in Windows 7

  It's more for info, but it would be great if MS past this info to their developers so that the Windows broken for KB976884 update package can be fixed.

  Newspapers MSI mentioned above show the following error information, all related to being too restrictive registry permissions.  Perhaps the restrictive registry permissions are design due to the product; in which case the update package must be fixed.

  Here are the logs in order, that they do not have:

  1. Error 1402.Setup cannot open the UNKNOWN\Components\1FA18F7974E099CD0AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key.  Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help.  For more information about how to contact PSS, seePSS10R.CHM.
     = Logging stopped: 2009-12-21 10:16:07.
  2. Error 1402.Setup cannot open the UNKNOWN\Components\1FA18F7974E099CD0AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key.  Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help.  For more information about how to contact PSS, seePSS10R.CHM.
     = Logging stopped: 2009-12-21 12:16:07.
  3. Error 1402.Setup cannot open the UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key.  Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help.  For more information about how to contact PSS, seePSS10R.CHM.
     = Logging stopped: 2009-12-21 12:43:10 =.
  4. Error 1402.Setup cannot open the UNKNOWN\Components\2562336682C91B850AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key.  Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help.  For more information about how to contact PSS, seePSS10R.CHM.
     = Logging stopped: 2009-12-21 12:59:35 =.
  5. Error 1402.Setup cannot open the UNKNOWN\Components\6F949E36CB3004C50AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key.  Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help.  For more information about how to contact PSS, seePSS10R.CHM.
     = Logging stopped: 2009-12-21 13:02:51 =.

  Resolve open Regedit and search on the first GUID after components.  The full registry path you are looking for is "HKEY_LOCAL_MACHINE-1-5-18\Components\.

  Don't find the GUID "00002119E20000000000000000F01FEC" as there are hundreds of entries and you will be forever.

  For example, in find point 5 '6F949E36CB3004C50AF18C3B9B1A1EE8' you will see that the key has void key and one of these sub keys will be '00002119E20000000000000000F01FEC '.  When you select '00002119E20000000000000000F01FEC' you will see you get "access denied".

  First STEP: right-click on the "00002119E20000000000000000F01FEC" subkey and select "permissions".  Windows will tell you that you can view this subkey.  Click on the "Advanced" button and click the group to select the 'administrators' tab 'Property' under ' to a change in ownership: "& check the 'Replace owner of subcontainers and objects' option click on 'APPLY '.  If you click on 'OK', you will get access denied.

  STEP 2: select the "permissions" tab and make sure that both the "Include permissions can be inherited from parents of the object" & "Replace all permissions of child object with permissions inheritable from this object" options are checked.  Click 'APPLY '.  Do not click on 'OK' you will get "Access denied" yet

  Repeat the steps for each GUID registry and then try and install the update via Windows Update.

  Whenever you see an error in the update Windowsw it generates an error log and stores it in the Temp of Windows folder, normally located in C:\Windows\Temp.  Sort by date to get the last newspaper at the top.

  The error logs are normally preceded by MSI in the form MSIxxxxx.LOG.

  I hope this works if you can not get rid of this error, but I would have preferred that ms fixed properly!

  Good luck

  See you soon

  Pete

  Hello
  Welcome to the Microsoft answers site

  The question you have posted is related to Microsoft Office, and would be better suited to the Office Discussion groups. Please visit the link below to find a community that will provide the support you want.
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

  It may be useful
  Thanks and greetings
  Support Microsoft-dieng
  Visit our Microsoft answers feedback Forum and let us know what you think
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/

• Cannot download or unstall Windows updates since Aug. 12

  The last date on which Windows updates have been installed correctly on my PC has been on 12 August.  Since that date something prevents me to install new updates.  Whenever I click on the "Install updates" button on the box "Download and install new updates on my computer" for Windows Update tent to start downloading (the green progress bar appears for a second or two), but then my PC back to the "yellow shield with the message box"download and install the new update on my computer".  At first I thought it was just a busy time of the day at Microsoft, so I waited until a 'downtime' to try again.  Same no result... no download.  Several updates again 'important' security, but also the other "Recommended" updates are waiting for download and install, but I can't understand how prevents download of launch.  I ran my McAfee anti-virus every day hoping that there is some sort of bug that prevented my access to Windows Update, but no luck.  I also read a lot of Forums and tried a little suggestions and still not solve.  The last thing I tried was the 'Microsoft mount 50202' button and mode used the 'more aggressive' to see if it will address the problem.  The "Fix It" went through his program and when I rebooted the problem persists, although it shows in the State of Windows Update, now under ' updates have been installed: never ", where before running this"Fix It"he showed on 12 August in this status.

  As others in this Forum have posted, I ran as AUDITOR of FILES SYSTEM (SFC.exe) and after he ran, he has stated that he could not fix all problems found and had this message:

  Search the journal of Dir CBS.  windir\Logs\CBS\CBS.log

  For example: C:\Windows\Logs\CBS\CBS.log

  When I went to this Dir CBS log file and tried to open it, it says 'Access denied'.

  I saw a suggestion of "Reset Windows Update components" and something about the use of "Clean boot", but I'm not very good technically and have know idea what that means or steps I must take to fix my problem.

  I even had someone suggest that I had to completely reinstall the OS Vista together, which seems CRAZY to me!  This issue seems to be a simple problem to the surface (a possible corruption in the file: Windows\system32\wuauclt.exe), but when I search for this particular file "Research system" he cannot locate, then it must be a hidden Windows file.

  I hope that someone support Microsoft has the solution for me with a step by step fix recommendation, because from what I can tell, I'm not the only one having this problem for only the last 3 weeks or more.

  I have a Dell XPS M1530 and am running Windows Vista with Service Pack 2 installed.  32-bit Intel Core II Duo CPU T8100 @ 2.10 GHz and 4.00 GB RAM

  Hi Dan,.

  Thank you for writing to Microsoft answers Community Forums.

  Follow the steps below. It could help us solve the problem of update on your laptop.

  1 restart the computer in safe mode (to restart in mode safe keep pressing F8 on reboot).

  2. click on the start menu and in the search box start type CMD.

  3. in the list right click on CMD, and then click Run as administrator.

  4. at the command prompt, type net stop cryptsvc.

  5 rename C:\windows\System32\Catroot2 Catroot2.old.

  6 open the C:\windows folder, and then rename the folder C:\Windows\SoftwareDistribution as SoftwareDistribution.old.

  7. at the command prompt, type net start cryptsvc, and press enter

  8 restart the computer in normal mode

  9. run updates and check if you are able to get the updates without any error.

  It will be useful.

  Thank you and best regards,

  Srinivas

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think

• Windows XP Professional help... Cannot log on to windows.

  Help!  Thanks for the reply... but it is all foreign to me... I bought the computer from a former place of work so did not any windows disk. I was unable to move forward on a blue screen that reads: a problem has been detected and windows has shut down to prevent damage to your computer. If it is the first time that you, ve seen this stop error screen restart your computer. If this screen appears again the following steps. Disable or uninstall the anti virus, the fragmentation of the disc or utility backup. Check your hard disk configuration and search for updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

  Technical information STOP: 0 x 00000024 0 X 00190203 0X82F42108 0XC0000102 0x00000000

  Can't do everything above that cannot log on that I think I should do... but not sure that I am not IT savvy. I've tried rebooting and without success.

  This basically means that I have to get the windows disc and reinstall? If so what do I lose all my docs photos etc... etc... th the computer?

  Forward the response and thanks in advance.

  Pete

  When you start windows, before the XP loading screen is displayed, press F8, and then select Safe mode.  See if you start a computer desktop, if it isn't you can run chkdsk /f in command prompt.

  If you cannot start in safe mode, you will need to reinstall (or try a repair installation) and Yes, you will lose this data, although there is a way to back it up.  You will need to download ubuntu and burn it on a cd and backup to external media.

• cannot log on to windows with the fingerprint reader

  I can't log on to windows with the fingerprint reader after the bios update.

  I've updated to 8.1 windows

  Hello again degyimah,

  I am pleased to have been able to help you get your fingerprint reader works once more. If you can mark my post with an acceptable Solution, it will allow others with the same question to easily find the solution for themselves.

  Thanks again and have a great day!

• Error code: 0 x 80248011 - cannot display web page Windows Update

  When you try to use microsoft update after a few seconds of analysis of the updates, the update stops - can or view web page - and display an error message [error number: 0 x 80248011]

  Recommended action is to remove temporary internet files & restart internet explore.

  DONE, (3 times), but still the same result, a few seconds in the analysis stops update - cannot display web page [error number: 0 x 80248011]

  What's wrong???

  Thank you

  gfa5775

  GFA,

  Number of all other errors

  First of all to clear up your Temp File/Cache, restart the computer and try again. Better and easier to use - CCleaner.

  Reboot and reset the Windows Update components with the aggressive part of the correction

  How to reset the Windows Update components?  http://support.Microsoft.com/kb/971058

  Reset

  always disclose your OS versions and IE when you want to help.

  http://support.Microsoft.com/kb/555375

  What updates you trying to install?

  Error code 0 x 80248011 may occur when there is a problem with the database that stores Windows Update or Microsoft Update information on your computer.

  May occur due to corruption in the Datatore folder or problems in the Internet cache

  This will give you a starting point for your troubleshooting anyway.

• Cannot install error code Windows update 9 48

  Original title: I'm unable to install the windows explore 9 9 48 error code

  I can't install the windows explore 9 9 48 error code

  Hi Mario,.

  Thanks for posting in the Microsoft Community.

  According to the description provided, looks that you can not install the update to Windows.

  It would be awesome if you could answers to these questions in order to help you further.

  1. are you referring to Windows update?

  2 have you made changes on the computer before this problem?

  3 is confined with any particular update?

  I suggest you to see the steps in the following Microsoft article and check if it helps.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.microsoft.com/kb/2509997

  Note: The following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Back up the registry: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  Note: The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• Cannot install KB2645640 via Windows Update. (error code 80073712)

  Original title: cannot install KB2645640.

  * error code added to title *.

  When you run Windows Update I'm unable to install KB2645640 with error code 80073712 marked.

  Hello

  I suggest you to follow the steps from the link and check if it helps.

  Windows Update error 80073712

• Not authentic Windows cannot run Validator or Windows Update

  I recently put an SSD in my computer and I had to do a system restore once because Windows Update was not working.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - D84PF - F3PP9-CJKGD
  Windows Product Key hash: 37A3qk0TD8eF/4AaJAq4dwkhFCc =
  Windows product ID: 00376-166-1665136-86316
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.049
  ID: {4FB1075A-67F5-40CC-9668-874065D538F7} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional N
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {4FB1075A-67F5-40CC-9668-874065D538F7}1.9.0027.06.1.7601.2.00010100.1.0.049x 64*-*-*-*-CJKGD00376-166-1665136-863165S-1-5-21-1765290982-1649283749-1701564143LENOVO6459CTOLENOVO7LETC9WW (2.29)20110318000000.000000 + 000E8433007018400F804090409Central Standard Time(GMT-06:00)03LENOVOTP-7 L 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7, edition ProfessionalN
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: c63f22b5-fdaf-4488-aeac-cc19411d0243
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00376-00172-166-166513-00-1033-7600.0000-2022014
  Installation ID: 017276689105979063113641435071154151486144191630580380
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: CJKGD
  License status: licensed
  Remaining Windows rearm count: 4
  Trust time: 29/10/2014 13:58:48

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 10:24:2014 17:34
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: NAAAAAEABAABAAEAAAABAAAAAwABAAEAeqicOBEdAC0an0aDLgg8XFjQRgYZhRAaGGJGyg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO TP - 7 L
  FACP LENOVO TP - 7 L
  HPET LENOVO TP - 7 L
  BOOT LENOVO TP - 7 L
  MCFG LENOVO TP - 7 L
  SSDT LENOVO TP - 7 L
  CO-SUBMISSION LENOVO TP - 7 L
  TCPA LENOVO TP - 7 L
  SLIC LENOVO TP - 7 L
  ASF!            LENOVO TP - 7 L
  SSDT LENOVO TP - 7 L
  SSDT LENOVO TP - 7 L
  SSDT LENOVO TP - 7 L
  SSDT LENOVO TP - 7 L

  Moved from performance of Windows 7 and maintenance Forum.

  Looks like that driver Intel Rapid Storage defective.

  Download and install the latest version of Intel:

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

  Also apply to the following:

  Description of the Update for Windows Activation Technologies

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

• 8 Internet Explorer cannot be installed on windows update

  I noticed that Internet Explorer 8 could not install when I looked at the history of the update. Would be - this is why I get when im even not visiting all web pages, internet script errors?
  And also since it does not install properly or not at all, how can I install internet explorer 8 for windows vista? Is there a way to always install it on windows update?

  my firewall and anti-virus applications are all part of the Fairpoint security suite.

  Well, I must tell you that FairPoint Security Suite of Radialpoint is among the worst & most annoying there internet security suites. What security application internet suite or the antivirus has been installed before you installed FairPoint Security Suite earlier this year?

  The foregoing despite...

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  -Online U.S. & CA residents: 1-866-234-6020

  -Online other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

  My personal recommendations include:

  -Online install IE8 manually, not through Windows Update/automatic updates! -Online http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

  -Online save the installer to your desktop, do not run it.  When you are ready to install IE8, right click on the saved file and select 'run as administrator '.

  -Online uninstall all third-party toolbars (e.g., Google;) Yahoo; Windows Live) and a third of the Windows themes before installing IE8.

  -Online close all open applications (that is, anything with an icon of the taskbar) before installing or uninstalling IE8.

  => I highly recommend disable your antivirus and anti-spyware "protection system" application (with the exception of the Defender) before you install (or uninstall) an update of IE.  If you use a third party firewall [and you are], I recommend neutralizing him and then activation of the front Windows Firewall install (or uninstall) an update of IE.

  -Online restart twice after installing or uninstalling IE8, then check-in to Windows Update and install the critical updates of security offered.

  => For the best chance of success with IE8, make sure that your version of the Kaspersky Anti-virus application, all anti-spyware applications (other than the Defender) and your third-party firewall (if any) are supported in IE8 before decide you to install it.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Cannot access microsoft or windows update... message reads as follows: 403.u are forbidden: access is denied. I have windows XP pro and a Trojan horse

  widows and microsoft update

  Hello

  Thank you for using the Microsoft Windows Vista Forums.

  This problem may occur if one of the following conditions is true:

  d you are running WRQ's AtGuard or other security, Download Assistant, or Web Accelerator software personal firewall software.

  d The Windows Update site control is missing or is damaged on your computer.

  d welcomes the file is damaged or contains incorrect information.

  d there are missing or damaged Internet Explorer files that make the script on the page.

  Method 1:

  1. Microsoft has verified that the types of software in the following list contribute to errors "Unauthorized" or "access denied/forbidden". Disable any third-party software that matches a description in the following list:
     • Ad removal programs
     • Web accelerators
     • Download Assistants
     • Such as "Warn" or «NetZip» security software
     • Antivirus software
  2. Try to connect to the Windows Update site. To do this, see the Microsoft Web site at the following address:

  http://windowsupdate.Microsoft.com/default.htm (http://windowsupdate.microsoft.com/default.htm)

  1. If you are still unable to connect, try the following resolution.

  Method 2:

  Follow the instructions in the link below which will help you solve the problem.

  Problems with Internet Explorer with Incorrect Hosts file

  http://support.Microsoft.com/kb/219843/en-us/

  Method 3:

  Follow the instructions to install a new scripting engine.

  1. open the link below to download and install Windows Script 5.7 for Windows XP.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=47809025-D896-482e-A0D6-524E7E844D81&displaylang=en

  2. Once installation is complete, you can remove the file STE56en.exe or Scripten.exe for your office. To do this, right click the icon, and then click Remove.

  3. restart your computer, and then visit the Windows Update Web site:

  http://windowsupdate.Microsoft.com

  4. check if the problem is resolved.

  Note: Some internet accelerators modify the host file. To resolve this issue, rename this file.

  Method 4:

  Microsoft has released a new "Fix it" solution that should automatically solve your problems with Windows Update.  Just click on the link below and follow the instructions.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Check whether the problem is resolved.

  Method 5:

  For your Trojan problem let us perform the Online Virus scan.

  Windows Live OneCare safety scanner is a free service designed to help ensure the health of your PC.

  • Check and remove viruses
  • Get rid of junk on your hard disk
  • Improve the performance of your PC

  Click on the link below for Online Virus scanner.

  http://safety.live.com/

  Check whether the problem is resolved.

  You can go to Microsoft Security Essentials protect your computer.

  Click on the link below for more information on Microsoft Security Essentials.

  http://www.Microsoft.com/security_essentials/

  See the link below for more information on this issue.

  Error 403 "access denied/forbidden".

  http://support.Microsoft.com/kb/245142

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• Cannot get on the Windows Update site using firefox. It keeps saying that the connection was reset

  Original title : Could not get the update of windows

  I use firefox as my web browser and I can't on the Windows Update site, it just telling me that the connection was reset.  I click on try again, but just showing the same thing please help

  What type of Internet connection you are on, wired or wireless? If you are on a wireless connection, try to switch to a wired connection and try the download with Internet Explorer.

  1. open Internet Explorer (only!) to http://support.microsoft.com/kb/910336> [ignore the title, etc.], reject modes and then AGGRESSIVE and pop-up troubleshooting automated, then run difficulty he 50202 in DEFAULT. [Ignore warnings "Not recommended", etc.]

  2. restart & test.

  Full disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP)

  UTC/GMT is 16:46 Tuesday, April 24, 2012

• Cannot download error 80072EFE Windows Updates

  original title: anyone else getting an error 80072EFE, I checked all errors for the download of updates and this 1 is not there?

  whenever I try to get updates to windows, I get the error 80072EFE above and this error is not on the list of possible errors, I have no idea and becomes frustrating.

  Hi chriscook,.

  I suggest you follow the methods below and check if it helps.

  Method 1: Follow the link below and check if that helps.

  You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

  Method 2:  If you think that there is a virus in your computer, you can run Microsoft Security Scanner and check if it helps.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  I hope this helps.

• Cannot install the available WIndows updates

  I have the same 4 optional windows updates available almost every other day.  When I try to install them, they do not install.  But when I restart my computer that they do not appear in the 'available' but sometimes appear as 'failure' or 'successful '?  What does that mean?  Thank you!

  Original title: Windows updates

  So, what I finally ended up doing, is that I found a link in support of Microsoft 'Automatically reset the Windows Update components' and then scrolled down and clicked on the link that match my operating system and ran the "fix."  So I uninstalled the drivers who were involved.  Then I restarted my computer, the computer finds the drivers and when I went to double check for Windows updates, optional updates in question do not appear yet.  The Synaptics driver I had downloaded originally he had been incorrect he updated a Synaptics driver but it was different than the one I installed initially.

  So, long story short... In my view, this "fix" did fix my updates of Windows as so far, so good.

• Cannot download and install Windows updates

  I was unable to download the updates since I have updated more than 2 weeks ago, hangs on the installation of the updates and refuses to go further, I tried to install one or two at a time but still the same. I have now 239 updates need to be installed.  Thanks in advance for your help. Charles

  Hello Charles,

  I would like to know some information about the problem so that we can help you better.

  You receive all code or an error message when you try to check the updates?

  Thank you for details on the issue.

  I also know that the inconvenience that you are experiencing due to Windows Update problem. I will definitely help you.

  This problem may occur because of corrupted Windows Update files and the settings.

  Apart from the suggestions made by Gerry C J Cornell, I suggest you run this Microsoft fixit and check if that helps.
  Reference:
  http://aka.Ms/diag_wu10

  For reference:
  https://support.Microsoft.com/en-us/KB/2970908

  I hope this information helps.

  Please let us know if you need more help.

  Thank you