cannot log on to windows with the fingerprint reader

Similar Questions

• cannot log on as administrator with the password and open a user button session sends to the temporary profile.

  cannot log on as administrator with the password and log on user button wife sends him to temp. access to some of my articles on his desk.  She lost all access to his information.

  Original title: cannot log on as administrator with the password and log on user button wife sends him to temp. access to some of my articles on his desk. She lost all access to his information.

  Hello

  • Remember to make changes to your computer before this problem started?

  However, you can access the link below and follow the steps mentioned in the article and check if it helps you to fix the problem, and connect you to your normal user account.

  http://support.Microsoft.com/kb/947242

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot log on to Windows 7, the error message: could not update the BITMAP ' 6801´:24

  Original title: logon W7 error
   
  When I connect to my home edition W7 (genuine windows) and type my password it happens an error reading box:
  "Could not update the BITMAP"6801´:24"and when I click on enter 6801, 6802 changes all the way to 6812 once everything is back to normal.
  Ive made a clean boot it and I have no restore point system were everythings were very good...
  This somewhat bothers me so promptly!
  Have a nice weekend
  Jonas

  Hello

  Thanks for the update.

  We are pleased to hear that you solved the problem.

  If you have questions about Windows operating systems, help us on this forum. We are pleased to be of assistance.

• Windows Sign-on does not accept the fingerprint reader

  I have a Lenovo ThinkPad W510 running Windows 7 Professional 64 bit.  It comes with the Lenovo Fingerprint Reader software, and I activated it and registered fingerprints.  When I lock the computer, I am able to use the instead of the password fingerprint reader to log on.  Also, when I put the computer into standby mode, I am also able to open a session with the fingerprint reader.  However, when I first turn on the computer, the windows logon screen does not allow me to use the fingerprint reader, but only accepts a password.  No idea what could be wrong?

  The problem is resolved. It was a misunderstanding on my part. By clicking on the "Change user" button, I could see the scanner as a connection option. Once I used once the fingerprint reader, which then became the default user and now presents itself whenever I connect. If I want to return to the use of the password, I can do so using the button 'change user '.

• Portege M700: Cannot use the fingerprint reader after update for Firefox 3

  Hey

  I have a Toshiba Portege M700 Tablet and with the truesuite software on a fingerprint reader and password Bank plugin.

  It's all working fine and dandy with firefox 2.
  Then last night I went and updated for firefox 3 and now I can't log in to Web sites with the fingerprint reader.

  No error messages, nothing. I can say that the truesuite or Bank password software is not detecting firefox 3. I've updated to the latest version that I could find, 2.0.2.0.

  I found this thread by telling me the process of update of firefox it breaks and I should completely uninstall and reinstall firefox, which I did.
  That didn't fix it.

  Then I completely uninstalled and reinstalled truesuite. That did not help either.
  Its still broken.

  Anyone know a workaround or a way to fix this, or should I wait and see if there is an updated version of the password database? (I find it unlikely because this isn't really a standard program)

  Hello

  I think that the new Firefox version is not fully tested and possibly it s not completely compatible with the 3rd party applications.
  I remember the same problems with older versions of firefox. Finally, it has been resolved.

  But why you don t use internet explore? As far as I know the fingerprint works without a problem

  In any case if you want to continue to use the browser firefox 3 so I think that the only solution is to wait for an update.

  Concerning

• Portege R830: don't seem to be able to get the fingerprint reader to work

  HI - need help.

  I have a Toshiba R830 I got "downgrade" to Windows 7 32 bit version pre-installed 64-bit. Long story - but it's the software compatibility.

  Despite the download and the installation of what I think is all the relvant 32 drivers - I don't seem to be able to get the fingerprint reader to work.

  I downloaded and installed the software fp-sw-201103311304 Tosh - chilled out and tried to install it.

  It's actually hard to know if it is installed! I get a window telling me it will extract the file in a directory C:\temp and tells me at the same time that 'tinstallwb.exe' will start once the extraction is complete.

  It seems to extract - but I do not see that the installation is happening.

  Subsequently it is has that nothing listed in the title of the programs - and nothing "launches."

  In Device Manager - I can't see anything that is listed as "fingerprint reader" under security features - the list is TPM 1.2. Not actually sure that is nothing to do with the fingerprint reader - well I've enabled and then disabled via the BIOS.

  Am I missing something?
  Could the reader [which I have not used since the new - even if it's only 8 weeks] have stopped working?

  Would be very grateful for pointers.

  Try to start the installation manually. On the desktop create a folder unpack and after doing the beginning downloaded exe. Extract the files to the folder unpack and disable command run after extraction.

  When files are checked almost open and Toshiba archive extracted file extractor. You will find setup.exe.
  Try please to start it manually.

• Cannot log on to windows by Simple way

  I bought the HP ENVY 15 notebook PC in early September.  Immediately, I upgraded to 8.1 Windows.  But I was never able to use the fingerprint reader to log on Windows.  I don't know if this is a result of W8.1 because I never tried with the W8.

  I visited the forums and the recommendation, I've updated transition Simple and BIOS drivers, but that has not helped.  What are my options?

  Kao228,

  Welcome to the Community Forum of HP.

  I assume you are using HP SimplePass series 8.  It comes to the version provided with the new laptops.

  If you wish, you can take a look at the next Dragon Document:

  HP SimplePass update instructions

  Important: You can ignore the references to series 6 HP SimplePass - in general, at least, you probably want to stick to the last series 8 HP SimplePass.  It is the supported version.

  The problem you are experiencing may be nothing more than a question of 'Order of Events': SimplePass is picky about the order in which you install the drivers, reboot the system, install the program.

  For example, you just need to reinstall your driver validity, restart, install the SimplePass, reboot - and Voila!  Programme of work.  There could be a little more to it - read the details and decide how you want to proceed.

  If all else fails, you can try the version of the older and more robust 6 series that has existed for several years.  This old version works on most laptops more recent.  Although it is more sustained in the truest sense, it works for many people and it's pretty robust code.

  Reminder: The document is not an official document from HP; the file does not contain links to the latest versions of series 6 and series 8 SimplePass programs and it does not provide a lot of information that may be useful.

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  Click on accept as Solution when the answer is a good solution or workaround!

• Windows 7 can not get the fingerprint reader to show

  I have a T500 I removed Vista and installed Windows 7.   But now I can't the fingerprint reader will be displayed at sign in.   I think that I have installed the driver, but it does not appear.   I went into Device Manager and it seems to be responsible.   Any ideas?

  You need not fingerprint software from Lenovo. It's just another program that is running in the background.

  Windows 7 has all the functions that the software Lenovo offers. Whether you use it or not, it's up to you.

  in any case, to get the fingerprint logon to work, you must go into control panel > biometrics. Then you need to check "Allow connections to fingerprints" (or something of the sort). It will ask you to register to use fingers.

  The next time you start your computer/log, you will be asked to use your fingerprint to log. It works exactly as it would if the Lenovo program was there (with the sole exception of the sliding-finger-to-boot-computer functionality).

• Question by using the fingerprint reader to connect to Windows 8 on Elitebook 2760p

  Hey all. The fight currently with my 2760 p to use fingerprint for you the reader connect to Windows 8 x 64. I currently have all the other pieces of the puzzle installed, because I found in older subjects, but when at the login screen, sliding my finger does nothing and it only invites me to enter a password with no option for the fingerprint.

  Installed...

  (1) validity sensors WBF driver 4.3.100.0

  (2) HP ProtectTools 8.0.2.1341 (applied the registry patch to get the install to actually work)

  (3) HP SimplePass 6.0.100.252

  It is a new installation of Windows, so no real applied changes.

  I have my fingerprints stored in SimplePass and I can save to other sites. But, if I block my computer, Windows shows an icon of a keyboard with my username next to him, said to "Verify password" and a place to enter it and another option at the bottom of the login with SpareKey screen. Sliding my finger does nothing. I checked in SimplePass and tick the option to connect to Windows with the reader. Am I missing something? Thanks for any help you can provide.

  A ditch all that HP bloatware and restart. Uninstall everything.
  
  All that I have a clean installation of Windows 8 Pro x 64 was to get the starter edition of Authentec Truestuie. I don't have an elitebook not sure if it's the same manufacturer, but you can get it on the manufacturer's website.

• I forgot my Windows 7 password WITHOUT having access to the admin via the fingerprint reader account...

  I forgot my password of Windows 7. I have access to my laptop as an administrator with a fingerprint reader. I would like to cancel or change my password of Win7, but it seems I can't without knowing. Under: Control Panel, user account, change password, need allowing you to type the password before you can change or cancel it. Help! Is there any solution to this? I fear the day jumps to scan fingerprints and I'm stuck on my laptop. Thank you!

  So feel free.  Use your current access to create two new admin accounts & create password reset for them drives.

  If you do not already have, then create a password reset disk for your user account to the daily as well. Alternatively, if it is the one that you forgot the password, create a new user and account & use the admin account to save your data.

  I also write my passwords & keep waste paper in a safe place.

  I suggest two admins like any profile can get damaged.  If a user account profile is corrupt, you can get with an admin account to save the data.  If an administrator account is corrupted so you need a spare admin account to enter to save the system.

  See also repair a profile user corrupted

• How to fix the fingerprint reader of the problems of compatibility with WIN 7 Sony Vaio VGN-SZ260P

  The fingerprint reader does not work on my laptop Sony Vaio VGN SZ240P since I've updated from Windows XP.  There must be a problem somewhere online.  Everyone fell on this problem yet? And if so how do solve you this problem?

  Hello Jason,

  This will be a little problem. The only available fingerprint driver is for XP, the operating system on this computer comes with. There is a driver at this location: http://esupport.sony.com/US/p/swu-download.pl?mdl=VGNSZ240P&upd_id=2134&os_group_id=13 which works on Vista with "loss of functionality.

  So, if you have a 32-bit Windows 7 system (it will not work in a 64-Bit environment) do the following: download the XP / Vista driver and install it. Once its installed go to the program icon or the file itself and right click on it, selecting Properties in the window that opens. When the new window opens, go to the top row of tabs and select the Compatibility tab. When that shows check the box run in compatibility and mode in the drop-down list that appears, select Windows 7. Then select Apply and after that finishes select apply to all users. That brings up the same menu for all users - check the compatibility in the Windows 7 box, click on apply, then click OK and click OK.

  If something does not work as I've described, post here with details and I'll try to work through it, with you. Let me know if this solves the problem for you.

  Kind regards

  BearPup

• How to use the fingerprint reader in windows 8

  I am currently using HP ProBook s 4230. It had windows 7 installed and then I upgraded to windows 8. How do I use the fingerprint reader, I could use it earlier, but now I don't have a possibility to use as a security tool. any suggestions?

  Hello

  Please go through the article helps HP at the following address and check.

  Troubleshooting a (Windows 7, Vista, XP) fingerprint reader

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&docName=c02519007#N742

  Note: Even if the article is for the Windows 7 operating system, the suggestions are applicable to your scenario.

  As well as the suggestions above, to update the Chipset drivers and check if the function keys work fine.

  Please post here with the State of the question and we will be happy to help you further.

• Pavilion dv7 6051ea: how to get the fingerprint reader works on Windows 10

  Just upgraded to Windows 7 Pro for Windows 10 Pro. The fingerprintreader has stopped working. I find the possibility to set up, but the installation is grayed out as long as no driver available. Can't find one on any forum support? Anyone else having this problem and sorted it please?

  On August 11. I've been running Windows 10 updates on a daily basis since the upgrade and now after a reboot of the fingerprint reader has started working? and remembered my impression as well. I guess that Microsoft dropped in a fix for this (which works for me) then maybe something to try?

• How to open a new window in double? Two windows with the same content.

  Hello, I am switch of IE8 to Firefox. We must be able to open a new window with the same page instead of going to my home page. In IE, it's called "Open A New duplicate Window. This feature is very important for us using two screens for web development. Thank you

  Other posters have a difficult time distinguishing tabs and Windows, it seems. With a lot of posters here the two terms are used incorrectly and indifferently, as is the desktop and the window of Firefox, but my understanding is that a lot of this "bad language" is taught in schools.

  This is the only thing that I could find quickly for you:

  • http://www.Pikey.me.UK/Mozilla/?addon=clone-window
  • Compatibility information Firefox 5/6: http://www.pikey.me.uk/mozilla/

  Comments on the first link (read carefully). May not work, unless this should be 'current tab's addressare'and it seems he can "take back" the new tabs in the window/new selections (i.e., no new windows/tab blank):

  • Clone the address of the active tab and the story in a new window when the new command window is used (and possibly in a new tab when ordering new tab is used). {It is emphasis added}

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You must update some plug-ins:

  • Plugin check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox

• Could not open the page to update windows with the error 80072efe

  Could not open the page to update windows with the error 80072efe

  0x80072EFE - ERROR_INTERNET_CONNECTION_ABORTED - the connection with the server has been terminated.

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  TaurArian [MVP] 2005-2010 - Update Services