Cannot move or leave the pointer to stop in a place using Microsoft Wireless Mobile Mouse 6000

Similar Questions

• Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

  My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

  Hello

  Thanks for posting your query in the Microsoft Community Forums.

  I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

  Help me with little information.

  -What version of windows you are using on the computer?

  I suggest you to consult the help articles and check if it helps.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  It will be useful.

  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page. It ignores even the large amounts. This can be solved? Rose

  When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page.  It ignores even the large amounts.  This can be solved? Rose

  Hi Rose,
   
  The problem occurs on specific applications?
   
  This can be for one of the following reasons:
  1. bad mouse is selected in the IntelliPoint software.
  2. conflict with other mouse or pointer (non-Microsoft) software.
  3. problem with IntelliPoint software or drivers.
  4 application does not correctly recognize scrolling the mouse messages.
   
  I suggest for the link and follow the steps in the KB article:
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091
  Note: Put the computer to normal mode after the troubleshooting in clean boot mode.
   
  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Dysfunctions of the Microsoft Wireless Mobile Mouse 4000 Nano transceiver

  Microsoft Wireless Mobile Mouse 4000 Nano transceiver malfunction, overheated and burned my hand, how to contact Microsoft and get a new mouse?

  I bought it on a year ago, worked well until the transceiver overheated and did not get recognized more by any pc.

  Hello

  The reasons of the overheating of the transceiver are not known, because it was not isolated incident, please go to the link provided below for more information on how to replace Microsoft software or hardware, order service packs and replace product manuals.

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  You can also get in touch with Microsoft hardware support for assistance.

  Contact us

  http://www.Microsoft.com/hardware/en-us/support/contact-us

   

• Since I use 'Microsoft Bluetooth Mobile Keyboard 6000' with separate numeric keypad, I can't use the ASCI codes.

  Original title: ASCI codes with separate numeric keypad.

  Hi all

  Since I use 'Microsoft Bluetooth Mobile Keyboard 6000' with separate numeric keypad I can't use codes ASCI. Y at - it software or setting, which allows to manage this?

  Thank you very much.

  Hello Stephen,

  I have another, better solution now (hint of a colleague): I changed the code of the NumLock key to the ALT key code (I need not the normal function of the NumLock key). Now, I can type ASCI codes with the keys on the keypad num only and it works :-).

  You can change codes for keys in the registry. Unfortunately, I have only a German description for this in Windows XP (http://www.computerhilfen.de/hilfen-5-80753-0.html). But I am sure, there will be English descriptions in the web as well.

  Best regards

• diagram of the battery for 3000 microsoft wireless mobile mouse

  I just need a diagram of the door of the battery compartment for 3000 microsoft wireless mobile mouse. the silver metal piece is out and I need to see HOW

  to reattach it properly so it will stay when I close the lid or the door to the battery compartment.  Touch the + end of the battery to operate.

  Did you find the Mobile Mouse 3000 battery door diagram you are looking for last year?
  I have the same situation.  I don't need suggestions to inform microsoft of warranty.  This is why you and I asked for the diagrams.  If you have the diagram, or you can send me a photo of the battery door configuration, would be great.  Thank you

• My Microsoft Wireless Mobile Mouse 4000 has stopped working!

  My Microsoft Wireless Mobile Mouse 4000 was working the other day and now won't work.  I tried batteries, turning power on and off, press and hold the bottom of the mouse USB and taking even the USB key.  I have a Windows 7 computer, I don't know how relevant this is, but I thought I should put it here anyway.  ANYONE HELP!

  I had the same problem and this is what worked for me:

  remove the USB transceiver

  Open the DEVICE MANAGER

  Right click on the MOUSE AND OTHER DEVICES of SCORE and choose SCAN for HARDWARE CHANGES

  Click with the right button on USB BUS CONTROLLERS, and then select SCAN for HARDWARE CHANGES

  Insert the USB transceiver

  Your computer should detect the mouse and function properly

  I have to repeat this process pretty much whenever I start my laptop, but it is only a few steps and not really a huge nusiance.

  Good luck.

• Microsoft Wireless Mobile Mouse 3500 has stopped working

  My wireless mouse has stopped working. The green light at the top is, but the blue light down below will not be displayed. I can push buttons and he will answer, but when I try to move my cursor I get nothing.

  Hello

  I tried new batteries?

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Battery life Microsoft wireless mobile mouse 4000 when left all the time

  Box, it came says battery life is 10 months.  Many complaints from internet than within a month of the real life of the battery.  Should we get 10 months of battery life if the mouse is lit permanently.

  Hello

  The question you have posted is related to Microsoft Wireless Mouse 4000. There is a dedicated Microsoft Hardware support. I suggest you to check with the Microsoft Hardware support for more information.

  http://www.Microsoft.com/hardware/en-us/support

• Dysfunctions of the Microsoft Wireless Mobile Mouse 4000 Nano transceiver... Burned my hand and melted!

  So this is the second of these that I had and both have experienced the same problem. They work great for a while (a while being a coupe of weeks) and then one day the computer just indicates that Windows does not recognize the device and it malfunctioned. Then, when I go to take the nano transceiver it burns my hand and blends almost. Please, someone tell me I can buy the nano transceiver separately. I now have two of them (well, Microsoft has replaced the first) and none works. I think that Microsoft won't keep replacing the entire unit for me, because they didn't need to send me the old one first. I would like to just buy some transceivers so that I can keep 'in stock' so to speak when they go wrong (if all goes well they won't be). It is a great mouse, it's just the transmitter/receiver that needs work. Thanks for any help!

  Transceivers are not sold separately therefore communicate with Microsoft and explain the problem.

  At the time of the first wired mouse for Internet Explorer, I got about 4 replaced at different times and never had to send it back.  I guess that the questions were grouped because finally they worked just, in fact two still work fine on the server PC that are average close to go wireless.

  Just be careful and don't ignite or burn.   I would add that I have the mouse BlueTrack Explorer on my desktop that works wonders and the Mini version on my netbook.  Both were perfectly executed.  I like the full size version because its rechargeable (when I remember to "anchor") so no more batteries wear out.

• Mouseless in New York... Microsoft Wireless Mobile mouse 3500 has stopped working on the Surface RT

  This mouse was working well, but no more. The error indicates the device is 'unknown '. Tried to download the driver, but would not be executed (called store but nothing relevant). We have a couple of these mice, all had worked and now... nada. I wonder if the change occurred after the installation of an update of the RT software? Thank you.

  Turns Microsoft store looked my device and found that the usb port was not. They replaced my RT surface

• Microsoft will solve the problem of 'Wireless Mobile Mouse 4000'?

  Because the Microsoft Wireless Mobile Mouse 4000 scroll wheel is more fluid than the other mice, and is not "on the points of many applications (including Picture Viewer from Microsoft in Windows 7)" are not recording movement in the scroll wheel :(

  These applications will record the movement when you flick madly (exaggerate your move), but on the tread of the wheel normal, nothing happens.

  After research, I understand that this is because many applications read the signal coming to the "click" or "bump" a wheel of traditional scrolling to 120 units of movement.

  It seems that the fluid motion in the Microsoft Wireless Mobile Mouse 4000 sends in increments of 30 or 40 units and these programs don't scroll unless they get a signal of 120 (that's why you have to flip through wildly).

  It's sad because it means that I don't like the mouse and I won't buy Microsoft again unless they fix it!

  I recently bought Microsoft Wireless 4000 Mouse for my laptop DELL Latitude E6410. The laptop came with the default value to the pointing device setup application. I don't have Microsoft Intellipoint software. I have Win7 64 bit.

  Here are the problems with the scroll wheel I noticed when I bought a Microsoft Wireless Mouse 4000

  (o) the scroll wheel does not scroll through the items of the combobox when the combo did NOT fall down, but has the input focus.

  for example, control panel-> mouse-> pointers-> 'Plans' combobox.

  (o) the scroll wheel does not scroll the MS Office 2007 Ribbon.

  (o) in Word 2007, the Ctrl + wheel does not zoom out

  (o) the scroll wheel does not scroll the XML Notepad 2007

  Solution:

  This solution is not mine - it was on the internet already.

  It worked for me.

  I write this with additional measures for "how to get there."

  Go to the properties of the mouse-> Hardware tab

  Select the problematic mouse in the list "mouse HID-compliant".

  Click 'properties '.

  Go to the Details tab

  Select the "Device Instance path" in the combobox control.

  A value is displayed, for example: HID\VID_045E & PID_0745 & MI_01 & COL01\8 & 5538EC & 0 & 0000

  Note This value.

  Open the registry editor and navigate to:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\HID\VID_045E & PID_0745 & MI_01 & Col01\8 & 5538ec & 0 & 0000\Device Parameters

  The "Device Instance path" is the path of the "reg" key that corresponds to this instance of the mouse.

  In the device settings, add the following keys of reg DWORD (32 bit)

  HScrollHighResolutionDisable = 1

  VScrollHighResolutionDisable = 1

  Delta = 120 (decimal)

  Remove the radio and put it back (this type of re - initializes the driver). You can choose to restart the PC, too - no matter.

  It should work.

  Initially, I didn't put the key "Delta". But because of this, it was scrolling as if I pressed the keys 'Home' and 'End' - that is, all the way to the bottom or the top. After the 'Delta' key, it worked.

• Wireless Laser Mouse 6000 v2.0 does not connect to the Wireless Desktop 3 receiver. 0a

  Hello

  I'm having a problem, try to use a Wireless Laser Mouse 6000 v2.0 with a wireless desktop receiver 3. 0a. My previous mouse, wireless laser Mouse 5000 connects fine but the left click button is inadmissible about half the time so I bought the Wireless Laser Mouse 6000 v2.0 to replace. Laser mouse 6000 v2.0 works fine on my laptop with the usb receiver that comes with it, but I would like to use this mouse if you use my office receiving office 3. 0a that connects my microsoft comfort keyboard 1027 and all other previous microsoft mouse that I have owned. I downloaded and installed the latest drivers point software and smart and still it does not detect or connect the mouse 6000 v2.0.

  I tried to use the usb receiver supplied with this mouse on my desk but he won't my keyboard (comfort 1027), but the mouse works fine when using the usb receiver. Any suggestions to get this mouse works with my receiver older are greatly appreciated! Thank you

  Hi Mburton8899,

  It must have the same version of the receiver in order to work properly. Unless the mouse is bluetooth, it can only pair with the USB dongle, with which he came.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• the usb is stuck on the usb plug on the underside of the mouse, microsoft 4000 wireless mobile mouse

  Well I was being a fool and pasted my usb key to connect the mouse to the computer in a hole and he is now stuck I tried it out and after a little research I discovered that I stuck the USB to the USB jack on the bottom of the mouse, but why didn't he come?

  Hello

  Thanks for posting your query in the Microsoft Community.

  You have a problem with the Microsoft Wireless Mobile Mouse 4000, being stuck on the USB. It must be hard when something that is important to you does not work as expected. I appreciate any effort that would put you in all. I will guide you in the right direction.

  To help you with the hardware components of the mouse, I wish that you contact Microsoft Hardware Support for assistance.

  Check out the link-

  http://www.Microsoft.com/hardware/en-in/support/contact-us

  Back to us for any questions related to Products from Microsoft or the Windows operating system. We will be happy to help you.

• Cannot move anything in the browser - icons, tabs, etc.

  I've just upgraded to Firefox 12.0 and have found that I can't do anything to drag anywhere. At first, I thought it was a problem with the Menu Editor extension - I was trying to reposition a component menu, just after doing the upgrade to v11.0. In the Options window the Menu editor that can be done simply by dragging, but it did not work.

  I spent the time wrong with it until I realized that the other drag-type features do not work. In order to found:

  1. Cannot reorganize (drag / move) tabs.
  2. Cannot move the tab stop tab bar to open in another window.
  3. Cannot reorganize bookmarks and favicons on personal bar. Open the context menu of bookmarks toolbar and its commands work.
  4. Cannot move tabs to the bar Favorites or folder.
  5. [Window to customize open] cannot drag items to or from the window customize and cannot rearrange or move the Navigation bar or the bar Add on icons.

  There may be questions focused more on the trail, but they are the only ones I can think of and have found. I don't know if I'd known, on the top of my head, extension interfaces accommodate slide they would fail to work. Basically, nothing moves when I click on it with the cursor and try to drag. I don't get any feedback as circle with slash graphic.

  This may be a conflict extension but before I start to switch to many ad - ons that someone might know if this is a new feature setting, I don't know, that was the case before, when I updated.

  I've also seen a recent thread open when the person has a similar problem (but on a Mac - https://support.mozilla.org/en-US/questions/926256?s=can%27t+drag+and+drop & r = 11 & e = & did = s). I wonder if there are perhaps other elements of that this person also cannot move, but not has not yet discovered, and if this problem and mine is perhaps related.

  After following the instructions with the following...

  • https://support.Mozilla.org/en-us/KB/safe%20Mode
  • http://KB.mozillazine.org/Corrupt_localstore.RDF

  ... I determined that my theme or a corrupt localstore.rdf were the cause of my problems.

  Then begins the troubleshooting extensions (https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes?redirectlocale=en-US & redirectslug = Troubleshooting + extensions + and + themes).

  Hardware acceleration has been eliminated as a cause as it has never been activated.

  It turns out that, like the Mac user in the thread I linked above, Torbutton has been the cause of the problem. I thought that it unlikely just because it seemed so not related to how the problem was evident.

  Torbutton was not invalid he's turned off in the browser, so I considered it "not active".

  This message was posted on the first page of the Torbutton website last spring: "now that the Tor Browser Bundle includes a patched Firefox version, and because we have not enough resources to deal with the Firefox version developer accelerated schedule, the Torbutton toggle model is not recommended. "Users should use Tor Browser Bundle, do not install Torbutton themselves."

  Their "Active Torbutton Tickets" page includes two of the problems I had like individual bugs, "Torbutton add-on interferes with the buttons on toolbar add-ons (including his own)" and «torbutton disables the ability to drag and save quick links»

  They go to a variety of reasons, they no longer support the key in this blog (https://blog.torproject.org/blog/toggle-or-not-toggle-end-torbutton). Mainly for security reasons, partly because they cannot deal with the hourly output FF and last because users are reporting more broken features and incompatibilities with each new version of FF.