Cannot open a session in Firefox

I received emails from Firefox as recently as in may 2014.

I changed the password in the workplace February 2014 and have a record of this

I tried to update Firefox, requested on June 20, 2014.

I have asked me to log in.

I forgot my user name

I sent the request for my user name and received confirmation that an email was sent to any account using [email protected]. I did twice and have not received anything from Mozilla or Firefox.

Help please.

Thank you

What we know is what account you mean for Firefox.

Firefox requires no connection to an account to be able to work.

Do you hear a name and a password for Firefox Sync?

The current versions of Firefox use a Firefox to connect to Sync account and which is different from previously worked synchronization.
See:

So really, say you a password to start Firefox, then you must uninstall (remove) this version and download and install the official version of Firefox from the Mozilla server.

Do a clean reinstall and remove the Firefox program before (re) install a new copy of the current version of Firefox.

If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

Remove the Firefox program before installation newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.

Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

Tags: Firefox

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