Cannot open/access media importing & NTI Shadow on new installation NMH300

Hello

Just bought and filled new installation on NMH300 using Windows 7/64 bit PC.

Got a notification of successful after the installation and proceeded to a 2nd disk Raid-1 facility.

As my 2nd drive is synchronized to the top, I tried to access the importing media both NTI Shadow by statement in Chapter 2 of the user manual.

However, I could not open/run either of these applications.  Nothing seems to happen when I left clicked that icons, when I clicked on the right button of the mouse on the icons, did not get the menu shown in the manual (Open, Goto online media, etc.).   I got the standard Windows menu display: open, troubleshooting, cut, copy, properties, etc.

I tried to re - run the installer multiple times, by clicking on connect computer manual one-way, but no change and got the same results as described above.

Firmware ver: 3.18.4

Browser ver software: 1.7.41

Help, please!  All of the recommended suggestions would be greatly appreciated.

Hi BHK808,

You right click on a shortcut or you right-click the media importer icon in the system tray? With respect to NTI shadow try going to program files, then in the shadow of nti folder and try to start the application by using the application nti shadow file.

Tags: Linksys Media

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